This contract expires in 307 days (Feb 19, 2027).

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DELIVERY ORDER

ACCENTURE FEDERAL SERVICES LLC - THIS TASK ORDER IS FOR AN ENTERPRISE-WIDE DIGITAL AND CUSTOMER CARE PLATFORMS AND SERVICES SOLUTION (ENTERPRISE-WIDE DIGITAL AND CUSTOMER CARE SOLUTION, AKA EWDCCPS, AKA DCC) THAT WILL ENABLE AN FSA-BRANDED OMNI-CHANNEL ENGAGEMENT APPROACH LED BY A MOBILE-FIRST, MOBILE-COMPLETE, AND MOBILE-CONTINUOUS DIGITAL PLATFORM SUPPORTING THE COMPLETE LIFECYCLE OF STUDENT FINANCING.

PIID: 91003119F0003
Effective Date: Feb 20, 2019End Date: Closes in 307 days

Key Details

Dollars Obligated
$859.5M
Awarding Sub-Agency
Department of Education
Place of Performance
VA

Description

THIS TASK ORDER IS FOR AN ENTERPRISE-WIDE DIGITAL AND CUSTOMER CARE PLATFORMS AND SERVICES SOLUTION (ENTERPRISE-WIDE DIGITAL AND CUSTOMER CARE SOLUTION, AKA EWDCCPS, AKA DCC) THAT WILL ENABLE AN FSA-BRANDED OMNI-CHANNEL ENGAGEMENT APPROACH LED BY A MOBILE-FIRST, MOBILE-COMPLETE, AND MOBILE-CONTINUOUS DIGITAL PLATFORM SUPPORTING THE COMPLETE LIFECYCLE OF STUDENT FINANCING.

Context & Analysis

Department of Education obligated $859,528,790.41 to ACCENTURE FEDERAL SERVICES LLC for this task order is for an enterprise-wide digital and customer care platforms and services solution (enterprise-wide digital and customer care solution, aka ewdccps, aka dcc) that will enable an fsa-b. Performance is located in VA. The contract is scheduled through Feb 19, 2027 — approximately 10 months remaining. This award is one of several similar procurements from Department of Education — related awards are listed below.

Contractor Information

UEI: C47BNA8GM833

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