This contract expires in 258 days (Feb 19, 2027).

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DELIVERY ORDER

ACCENTURE FEDERAL SERVICES LLC - THIS TASK ORDER IS FOR AN ENTERPRISE-WIDE DIGITAL AND CUSTOMER CARE PLATFORMS AND SERVICES SOLUTION (ENTERPRISE-WIDE DIGITAL AND CUSTOMER CARE SOLUTION, AKA EWDCCPS, AKA DCC) THAT WILL ENABLE AN FSA-BRANDED OMNI-CHANNEL ENGAGEMENT APPROACH LED BY A MOBILE-FIRST, MOBILE-COMPLETE, AND MOBILE-CONTINUOUS DIGITAL PLATFORM SUPPORTING THE COMPLETE LIFECYCLE OF STUDENT FINANCING.

PIID: 91003119F0003
Effective Date: Feb 20, 2019End Date: Closes in 258 days
Award $
$840.6M
Vendor
ACCENTURE FEDERAL SERVICES LLC

Key Details

Dollars Obligated
$840.6M
Awarding Sub-Agency
Department of Education

Description

THIS TASK ORDER IS FOR AN ENTERPRISE-WIDE DIGITAL AND CUSTOMER CARE PLATFORMS AND SERVICES SOLUTION (ENTERPRISE-WIDE DIGITAL AND CUSTOMER CARE SOLUTION, AKA EWDCCPS, AKA DCC) THAT WILL ENABLE AN FSA-BRANDED OMNI-CHANNEL ENGAGEMENT APPROACH LED BY A MOBILE-FIRST, MOBILE-COMPLETE, AND MOBILE-CONTINUOUS DIGITAL PLATFORM SUPPORTING THE COMPLETE LIFECYCLE OF STUDENT FINANCING.

Context & Analysis

Department of Education obligated $840,559,113.93 to ACCENTURE FEDERAL SERVICES LLC for this task order is for an enterprise-wide digital and customer care platforms and services solution (enterprise-wide digital and customer care solution, aka ewdccps, aka dcc) that will enable an fsa-b. The contract is scheduled through Feb 19, 2027 — approximately 9 months remaining. This award is one of several similar procurements from Department of Education — related awards are listed below.

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