AMERICAN SYSTEMS CORPORATION - PROVIDE CALL CENTER SUPPORT AT THE INTEGRATED CALL CENTER FOR DSS. SERVICES COVERS FULL RANGE OF CALL CENTER SUPPORT TO INCLUDE RESPONDING TO BOTH FUNCTIONAL AND TECHNICAL INQUIRIES IN SUPPORT OF A WIDE VARIETY OF PRODUCTS.

PIID: HS002109F0067
Effective Date: Jun 8, 2009End Date: Closed on Sep 29, 2014
Award $
$17.1M
Vendor
AMERICAN SYSTEMS CORPORATION
NAICS
541519

Key Details

Dollars Obligated
$17.1M
Awarding Agency
Department of Defense
Awarding Sub-Agency
Defense Counterintelligence and Security Agency
NAICS Code
541519
Contract Vehicle
GSA MAS (legacy IT 70)
Parent IDIQ (PIID)
GS35F4581G
Place of Performance
VA

Description

PROVIDE CALL CENTER SUPPORT AT THE INTEGRATED CALL CENTER FOR DSS. SERVICES COVERS FULL RANGE OF CALL CENTER SUPPORT TO INCLUDE RESPONDING TO BOTH FUNCTIONAL AND TECHNICAL INQUIRIES IN SUPPORT OF A WIDE VARIETY OF PRODUCTS.

Context & Analysis

Department of Defense obligated $17,056,066.29 to AMERICAN SYSTEMS CORPORATION for provide call center support at the integrated call center for dss. services covers full range of call center support to include responding to both functional and technical inquiries in support of a w…. The award is classified under NAICS 541519. Performance is located in VA.

Market context

Recompete outlook
Ended Sep 29, 2014 (145 months ago). Recompete signal as of Oct 21, 2026: 56/100, combining time to the end date, the incumbent's history with this agency, whether the award was competed, and its size.
Competition
Competition type not recorded. 94% of 888 awards in this market (Department of Defense awards in NAICS 541519 over the last 3 years) were competed; median 3 offers.
Award size
At $17.1M, this award is larger than 19 in 20 of the 3391 priced Department of Defense awards in NAICS 541519 over the last 3 years (median $152K).
Incumbent at this agency
AMERICAN SYSTEMS CORPORATION has 38 other awards from Department of Defense, totalling $758.2M, 2022–2025.
Largest vendors in this market

By obligations, Department of Defense awards in NAICS 541519 over the last 3 years.

Computed from USAspending award data on Oct 21, 2026.

Contractor Information

UEI: CFWRL5LXXX93

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