AMERICAN SYSTEMS CORPORATION - PROVIDE CALL CENTER SUPPORT AT THE INTEGRATED CALL CENTER FOR DSS. SERVICES COVERS FULL RANGE OF CALL CENTER SUPPORT TO INCLUDE RESPONDING TO BOTH FUNCTIONAL AND TECHNICAL INQUIRIES IN SUPPORT OF A WIDE VARIETY OF PRODUCTS.
Key Details
Description
PROVIDE CALL CENTER SUPPORT AT THE INTEGRATED CALL CENTER FOR DSS. SERVICES COVERS FULL RANGE OF CALL CENTER SUPPORT TO INCLUDE RESPONDING TO BOTH FUNCTIONAL AND TECHNICAL INQUIRIES IN SUPPORT OF A WIDE VARIETY OF PRODUCTS.
Context & Analysis
Department of Defense obligated $17,056,066.29 to AMERICAN SYSTEMS CORPORATION for provide call center support at the integrated call center for dss. services covers full range of call center support to include responding to both functional and technical inquiries in support of a w…. The award is classified under NAICS 541519. Performance is located in VA.
Market context
- Recompete outlook
- Ended Sep 29, 2014 (145 months ago). Recompete signal as of Oct 21, 2026: 56/100, combining time to the end date, the incumbent's history with this agency, whether the award was competed, and its size.
- Competition
- Competition type not recorded. 94% of 888 awards in this market (Department of Defense awards in NAICS 541519 over the last 3 years) were competed; median 3 offers.
- Award size
- At $17.1M, this award is larger than 19 in 20 of the 3391 priced Department of Defense awards in NAICS 541519 over the last 3 years (median $152K).
- Incumbent at this agency
- AMERICAN SYSTEMS CORPORATION has 38 other awards from Department of Defense, totalling $758.2M, 2022–2025.
- Largest vendors in this market
By obligations, Department of Defense awards in NAICS 541519 over the last 3 years.
- GENERAL DYNAMICS CORP — 95 awards, $690.6M
- WORLD WIDE TECHNOLOGY HOLDING CO LLC — 27 awards, $676.8M
- NORTHROP GRUMMAN SYSTEMS CORPORATION — 1 award, $478.8M
- NOVETTA SOLUTIONS, LLC — 31 awards, $473.3M
- IRON BOW TECHNOLOGIES, LLC — 16 awards, $375.7M
Computed from USAspending award data on Oct 21, 2026.
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