FIRM FIXED PRICE

AT&T ENTERPRISES, LLC - FEMA CONTACT CENTER CAPABILITY MODERNIZATION PROGRAM

PIID: 70FA3021F00000453Solicitation ID: 70FA3021Q00000070

Signed Date: Jan 21, 2026Effective Date: Sep 22, 2021End Date: Closed on Mar 21, 2026

Award $

$30.4M

Vendor

AT&T ENTERPRISES, LLC

NAICS

517110

Signed Date

Jan 21, 2026

Key Details

Dollars Obligated

$30.4M

Base & All Options

Awarding Agency

Department of Homeland Security

Awarding Sub-Agency

Federal Emergency Management Agency

NAICS Code

517110 - WIRED TELECOMMUNICATIONS CARRIERS

Product Service Code

DG10 - IT AND TELECOM - NETWORK AS A SERVICE

Extent Competed

FULL AND OPEN COMPETITION

Number of Offers

Place of Performance

WASHINGTON, DC, 204720001, CD-DC-98

Description

FEMA CONTACT CENTER CAPABILITY MODERNIZATION PROGRAM

Context & Analysis

On Jan 21, 2026, Department of Homeland Security obligated $30,407,504.44 to AT&T ENTERPRISES, LLC for fema contact center capability modernization program. The award is classified under NAICS 517110 — WIRED TELECOMMUNICATIONS CARRIERS and issued as a firm fixed price contract. Competition extent: full and open competition with 1 offer received. Performance is located in WASHINGTON, DC.