AT&T ENTERPRISES, LLC - USCIS HAS A REQUIREMENT FOR ENTERPRISE CONTACT CENTER SERVICES WHICH WILL SUPPORT USCIS'S MISSION BY FACILITATING AND PROVIDING THE CRITICAL COMMUNICATION ABILITY WITH ALL INTERNAL AND EXTERNAL CUSTOMERS.
Key Details
Description
USCIS HAS A REQUIREMENT FOR ENTERPRISE CONTACT CENTER SERVICES WHICH WILL SUPPORT USCIS'S MISSION BY FACILITATING AND PROVIDING THE CRITICAL COMMUNICATION ABILITY WITH ALL INTERNAL AND EXTERNAL CUSTOMERS.
Context & Analysis
On Dec 12, 2025, Department of Homeland Security obligated $45,557,633.17 to AT&T ENTERPRISES, LLC for uscis has a requirement for enterprise contact center services which will support uscis's mission by facilitating and providing the critical communication ability with all internal and external custom…. The award is classified under NAICS 517110 — WIRED TELECOMMUNICATIONS CARRIERS and issued as a firm fixed price contract. Competition extent: full and open competition with 4 offers received. Performance is located in CAMP SPRINGS, MD. This award is one of several similar procurements from Department of Homeland Security under NAICS 517110 — related awards are listed below.
Market context
- Recompete outlook
- Ended Sep 27, 2026 (30 days ago). Recompete signal as of Oct 18, 2026: 50/100, combining time to the end date, the incumbent's history with this agency, whether the award was competed, and its size.
- Competition
- Competed, with 4 offers. 100% of 22 awards in this market (Department of Homeland Security awards in NAICS 517110 over the last 3 years) were competed; median 3.5 offers.
- Award size
- At $45.6M, this award is above the median of the 22 priced Department of Homeland Security awards in NAICS 517110 over the last 3 years (median $21.5M).
- Incumbent at this agency
- AT&T ENTERPRISES, LLC has 17 other awards from Department of Homeland Security, totalling $620.4M, 2022–2026.
- Largest vendors in this market
By obligations, Department of Homeland Security awards in NAICS 517110 over the last 3 years.
- VERIZON BUSINESS NETWORK SERVICES LLC — 2 awards, $20.3M
- LUMEN TECHNOLOGIES GOVERNMENT SOLUTIONS, INC. — 4 awards, $18.7M
- GRANITE TELECOMMUNICATIONS, LLC — 1 award, $6.8M
- COMCAST BUSINESS COMMUNICATIONS, LLC — 1 award, $18K
Computed from USAspending award data on Oct 18, 2026.
Contractor Information
Similar Awards
THE PURPOSE OF THIS TASK ORDER IS TO PROCURE VOICE AND DATA (V&D) SERVICES FOR FEMA. THIS IS A FIRM FIXED PRICE TASK ORDER
AT&T ENTERPRISES, LLC
$79.2M
ENTERPRISE INFRASTRUCTURE SOLUTIONS (EIS) TASK ORDER PROVIDING CORE DATA SERVICES.
AT&T ENTERPRISES, LLC
$69.5M
USCIS DATA AND VOICE SERVICES
AT&T ENTERPRISES, LLC
$68.2M
DATA NETWORK AND VOICE SERVICES P00002 RESCINDED THE STOP WORK ORDER AND CHANGED THE POP FROM 8/1/22 TO 1/31/23 TO 12/1/22 TO 5/31/23.
AT&T ENTERPRISES, LLC
$53.5M
ENTERPRISE INFRASTRUCTURE SERVICES (EIS) CONTRACT FOR THE TRANSITION -DATA.
AT&T ENTERPRISES, LLC
$38.7M
Stay Updated
Get notified about new opportunities matching your interests.