AT&T TECHNICAL SERVICES COMPANY, INC - CONTACT CENTER INFRASTRUCTURE SUPPORT SERVICES (CCISS) COVID-19
Key Details
Description
CONTACT CENTER INFRASTRUCTURE SUPPORT SERVICES (CCISS) COVID-19
Context & Analysis
On Mar 3, 2026, Department of the Treasury obligated $94,367,988.23 to AT&T TECHNICAL SERVICES COMPANY, INC for contact center infrastructure support services (cciss) covid-19. The award is classified under NAICS 517110 — WIRED TELECOMMUNICATIONS CARRIERS and issued as a firm fixed price contract. Competition extent: full and open competition with 2 offers received. Performance is located in HERNDON, VA. This award is one of several similar procurements from Department of the Treasury under NAICS 517110 — related awards are listed below.
Market context
- Recompete outlook
- Ended Jul 31, 2026 (3 months ago). Recompete signal as of Oct 16, 2026: 28/100, combining time to the end date, the incumbent's history with this agency, whether the award was competed, and its size.
- Competition
- Competed, with 2 offers. 81% of 21 awards in this market (Department of the Treasury awards in NAICS 517110 over the last 3 years) were competed; median 2 offers.
- Award size
- At $94.4M, this award is larger than three in four of the 21 priced Department of the Treasury awards in NAICS 517110 over the last 3 years (median $956K).
- Incumbent at this agency
- AT&T TECHNICAL SERVICES COMPANY, INC has 1 other award from Department of the Treasury, totalling $13.4M, in 2026.
- Largest vendors in this market
By obligations, Department of the Treasury awards in NAICS 517110 over the last 3 years.
- VERIZON BUSINESS NETWORK SERVICES LLC — 6 awards, $530.4M
- AT&T ENTERPRISES, LLC — 2 awards, $322.0M
- GRANITE TELECOMMUNICATIONS, LLC — 4 awards, $36.3M
- LUMEN TECHNOLOGIES GOVERNMENT SOLUTIONS, INC. — 1 award, $3.9M
- BT FEDERAL INC — 2 awards, $1.2M
Computed from USAspending award data on Oct 16, 2026.
Contractor Information
Similar Awards
ESTABLISH A BROAD NETWORKING AND TELECOMMUNICATIONS SERVICE ENVIRONMENT TO MEET ITS NETWORK SERVICES (WIDE AREA AND LOCAL AREA NETWORK), VOICE TELECOMMUNICATIONS SERVICES, AUDIO/VIDEO/WEB CONFERENCING, AND CYBER REQUIREMENTS.
AT&T ENTERPRISES, LLC
$320.6M
THE TFCCEIS TASK ORDER IS TO TRANSITION THE EXISTING TFCC SERVICES FROM THE NETWORX CONTRACT ONTO THE EIS CONTRACT VEHICLE IN A MANNER THAT WILL ENABLE CONTINUITY OF AN ENTERPRISE NETWORK OF TOLL FREE SERVICES FOR THE IRS.
VERIZON BUSINESS NETWORK SERVICES LLC
$264.3M
LOCAL SERVICE AGREEMENTS ENTERPRISE INFRASTRUCTURE SOLUTIONS (LSAEIS) TRANSITION PROJECT
GRANITE TELECOMMUNICATIONS, LLC
$16.5M
WIDE AREA NETWORK AND MANAGED TRUSTED INTERNET PROTOCOL SERVICES
LUMEN TECHNOLOGIES GOVERNMENT SOLUTIONS, INC.
$3.9M
THE PURPOSE OF THIS TASK ORDER IS TO OBTAIN VOICE OVER INTERNET PROTOCOL (VOIP) SERVICES IN ACCORDANCE WITH THE EIS MASTER CONTRACT.
GRANITE TELECOMMUNICATIONS, LLC
$1.8M
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