FIRM FIXED PRICE8(A) SOLE SOURCE

ATI GOVERNMENT SOLUTIONS LLC - THIS EFFORT IS FOR CALL CENTER MODERNIZATION SUPPORT SERVICES WHICH INCLUDES BUT NOT LIMITED TO THE IMPLANTATION OF A CONVERSATIONAL ROUTING SYSTEM ON THE IRS MAIN 1040 PHONE LINE THAT MEETS BASELINE QUALITY & CUSTOMER SATISFACTION LEVELS.

PIID: 2023H225C00022
Signed Date: Nov 4, 2025Effective Date: Jan 17, 2025End Date: Closed on Oct 29, 2025
Award $
$18.2M
Vendor
ATI GOVERNMENT SOLUTIONS LLC
NAICS
541611
Signed Date
Nov 4, 2025

Key Details

Dollars Obligated
$18.2M
Base & All Options
Awarding Sub-Agency
Internal Revenue Service
Product Service Code
R410 - SUPPORT- PROFESSIONAL: PROGRAM EVALUATION/REVIEW/DEVELOPMENT
Extent Competed
NOT AVAILABLE FOR COMPETITION
Number of Offers
1
Place of Performance
FREDERICK, MD, 217015980, CD-MD-06

Description

THIS EFFORT IS FOR CALL CENTER MODERNIZATION SUPPORT SERVICES WHICH INCLUDES BUT NOT LIMITED TO THE IMPLANTATION OF A CONVERSATIONAL ROUTING SYSTEM ON THE IRS MAIN 1040 PHONE LINE THAT MEETS BASELINE QUALITY & CUSTOMER SATISFACTION LEVELS.

Context & Analysis

On Nov 4, 2025, Department of the Treasury obligated $18,238,169.46 to ATI GOVERNMENT SOLUTIONS LLC for this effort is for call center modernization support services which includes but not limited to the implantation of a conversational routing system on the irs main 1040 phone line that meets baseline …. The award is classified under NAICS 541611 — ADMINISTRATIVE MANAGEMENT AND GENERAL MANAGEMENT CONSULTING SERVICES and issued as a firm fixed price contract. Competition extent: not available for competition with 1 offer received. The procurement used a 8(A) SOLE SOURCE set-aside. Performance is located in FREDERICK, MD. This award is one of several similar procurements from Department of the Treasury under NAICS 541611 — related awards are listed below.

Market context

Recompete outlook
Ended Oct 29, 2025 (12 months ago). Recompete signal as of Oct 20, 2026: 63/100, combining time to the end date, the incumbent's history with this agency, whether the award was competed, and its size.
Competition
Not competed. 72% of 293 awards in this market (Department of the Treasury awards in NAICS 541611 over the last 3 years) were competed; median 2 offers.
Award size
At $18.2M, this award is larger than 19 in 20 of the 274 priced Department of the Treasury awards in NAICS 541611 over the last 3 years (median $299K).
Incumbent at this agency
ATI GOVERNMENT SOLUTIONS LLC has 12 other awards from Department of the Treasury, totalling $267.0M, 2024–2025.
Largest vendors in this market

By obligations, Department of the Treasury awards in NAICS 541611 over the last 3 years.

Computed from USAspending award data on Oct 20, 2026.

Contractor Information

UEI: C1ZLDAS18FJ3
CAGE Code: 6LBT0
Location: FREDERICK, MD
View Full Record on USASpending.gov

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