BPA CALL

ITCON SERVICES LLC - THE PURPOSE OF CALL ORDER AGAINST FEMAS BPA OUTSOURCED CONTACT CENTER CONTRACT IS TO PROVIDE SURGE CALL CENTER SUPPORT OF FEMAS DISASTER RESPONSE TO MICHIGAN.

PIID: 70FBTX24F00000010
Effective Date: Apr 1, 2024End Date: Closed on Dec 26, 2024
Award $
$16.3M
Vendor
ITCON SERVICES LLC

Key Details

Dollars Obligated
$16.3M
Awarding Sub-Agency
Federal Emergency Management Agency
Parent IDIQ (PIID)
70FBTX21A00000002

Description

THE PURPOSE OF CALL ORDER AGAINST FEMAS BPA OUTSOURCED CONTACT CENTER CONTRACT IS TO PROVIDE SURGE CALL CENTER SUPPORT OF FEMAS DISASTER RESPONSE TO MICHIGAN.

Context & Analysis

Department of Homeland Security obligated $16,310,115.55 to ITCON SERVICES LLC for the purpose of call order against femas bpa outsourced contact center contract is to provide surge call center support of femas disaster response to michigan.. This award is one of several similar procurements from Department of Homeland Security — related awards are listed below.

Contractor Information

Contractor: ITCON SERVICES LLC

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