8A COMPETED

NEW TECH SOLUTIONS, INC. - SERVICENOW SAAS SOFTWARE SUBSCRIPTION AND SUPPORT SERVICES. USCIS USES SERVICENOW SOFTWARE IN MULTIPLE BUSINESS UNITS ACROSS THE AGENCY TO PERFORM CRITICAL FUNCTIONS ON A 24/7 BASIS. THE USCIS OIT REQUIRES SERVICENOW SOFTWARE SUBSCRIPTIONS AND SUPPO

PIID: 70SBUR23F00000238Solicitation ID: 70SBUR23Q00000190

Effective Date: Sep 30, 2023End Date: Closed on Sep 29, 2024

Award $

$10.2M

Vendor

NEW TECH SOLUTIONS, INC.

Key Details

Dollars Obligated

$10.2M

Base & All Options

$10.2M

Awarding Agency

Department of Homeland Security

Awarding Sub-Agency

U.S. Citizenship and Immigration Services

Contract Vehicle

CIO-SP3

Parent IDIQ (PIID)

HHSN316201500040W

Extent Competed

FULL AND OPEN COMPETITION

Number of Offers

Description

SERVICENOW SAAS SOFTWARE SUBSCRIPTION AND SUPPORT SERVICES. USCIS USES SERVICENOW SOFTWARE IN MULTIPLE BUSINESS UNITS ACROSS THE AGENCY TO PERFORM CRITICAL FUNCTIONS ON A 24/7 BASIS. THE USCIS OIT REQUIRES SERVICENOW SOFTWARE SUBSCRIPTIONS AND SUPPO

Context & Analysis

Department of Homeland Security obligated $10,245,075.77 to NEW TECH SOLUTIONS, INC. for servicenow saas software subscription and support services. uscis uses servicenow software in multiple business units across the agency to perform critical functions on a 24/7 basis. the uscis oit req…. Competition extent: full and open competition with 2 offers received. The procurement used a 8A COMPETED set-aside.