DELIVERY ORDER

NEW TECH SOLUTIONS, INC. - SERVICENOW SAAS SOFTWARE SUBSCRIPTION AND SUPPORT SERVICES. USCIS USES SERVICENOW SOFTWARE IN MULTIPLE BUSINESS UNITS ACROSS THE AGENCY TO PERFORM CRITICAL FUNCTIONS ON A 24/7 BASIS. THE USCIS OIT REQUIRES SERVICENOW SOFTWARE SUBSCRIPTIONS AND SUPPO

PIID: 70SBUR23F00000238
Effective Date: Sep 30, 2023End Date: Closed on Sep 29, 2024
Award $
$10.2M
Vendor
NEW TECH SOLUTIONS, INC.

Key Details

Dollars Obligated
$10.2M
Awarding Sub-Agency
U.S. Citizenship and Immigration Services
Contract Vehicle
CIO-SP3
Parent IDIQ (PIID)
HHSN316201500040W

Description

SERVICENOW SAAS SOFTWARE SUBSCRIPTION AND SUPPORT SERVICES. USCIS USES SERVICENOW SOFTWARE IN MULTIPLE BUSINESS UNITS ACROSS THE AGENCY TO PERFORM CRITICAL FUNCTIONS ON A 24/7 BASIS. THE USCIS OIT REQUIRES SERVICENOW SOFTWARE SUBSCRIPTIONS AND SUPPO

Context & Analysis

Department of Homeland Security obligated $10,245,075.77 to NEW TECH SOLUTIONS, INC. for servicenow saas software subscription and support services. uscis uses servicenow software in multiple business units across the agency to perform critical functions on a 24/7 basis. the uscis oit req. This award is one of several similar procurements from Department of Homeland Security — related awards are listed below.

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