INTACT TECHNOLOGY INC - THE REQUIREMENT IS FOR SUPPORT IN TRANSITIONING FROM OPENTEXT/CISCO TECHNOLOGY INTEGRATED WITH SERVICENOW (IRWORKS) TO CISCO ONLY (APPDYNAMICS/SPLUNK) TO INTERFACE FOR AUTOMATED IT-TICKETING.

PIID: 205AE926F00039

Effective Date: Jan 30, 2026End Date: Closed on Sep 29, 2026

Award $

$1.6M

Vendor

INTACT TECHNOLOGY INC

Key Details

Dollars Obligated

$1.6M

Base & All Options

$1.6M

Awarding Agency

Department of the Treasury

Awarding Sub-Agency

Internal Revenue Service

Contract Vehicle

GSA MAS

Parent IDIQ (PIID)

47QTCA22D00B2

Extent Competed

FULL AND OPEN COMPETITION

Number of Offers

Description

THE REQUIREMENT IS FOR SUPPORT IN TRANSITIONING FROM OPENTEXT/CISCO TECHNOLOGY INTEGRATED WITH SERVICENOW (IRWORKS) TO CISCO ONLY (APPDYNAMICS/SPLUNK) TO INTERFACE FOR AUTOMATED IT-TICKETING.

Context & Analysis

Department of the Treasury obligated $1,631,000.96 to INTACT TECHNOLOGY INC for the requirement is for support in transitioning from opentext/cisco technology integrated with servicenow (irworks) to cisco only (appdynamics/splunk) to interface for automated it-ticketing.. Competition extent: full and open competition with 1 offer received.