This contract expires in 175 days (Nov 29, 2026).

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DELIVERY ORDER

PANAMERICA COMPUTERS, INC. - SALESFORCE CRM SOFTWARE SUPPORTS USCIS CALL CENTERS WITH REAL-TIME ACCESS TO CUSTOMER INFORMATION. IT IS A MODERN, INTEGRATED, AND CENTRALIZED CRM TOOL THAT PROVIDES A COMMON INTERFACE FOR ALL RELATED CUSTOMER INFORMATION, WHICH CAN BE ACCESSED, UPDA

PIID: 70SBUR26F00000016
Effective Date: Jan 30, 2026End Date: Closes in 175 days
Award $
$11.3M
Vendor
PANAMERICA COMPUTERS, INC.

Key Details

Dollars Obligated
$11.3M
Awarding Sub-Agency
U.S. Citizenship and Immigration Services
Contract Vehicle
SEWP V
Parent IDIQ (PIID)
NNG15SD02B

Description

SALESFORCE CRM SOFTWARE SUPPORTS USCIS CALL CENTERS WITH REAL-TIME ACCESS TO CUSTOMER INFORMATION. IT IS A MODERN, INTEGRATED, AND CENTRALIZED CRM TOOL THAT PROVIDES A COMMON INTERFACE FOR ALL RELATED CUSTOMER INFORMATION, WHICH CAN BE ACCESSED, UPDA

Context & Analysis

Department of Homeland Security obligated $11,286,238.8 to PANAMERICA COMPUTERS, INC. for salesforce crm software supports uscis call centers with real-time access to customer information. it is a modern, integrated, and centralized crm tool that provides a common interface for all related. The contract is scheduled through Nov 29, 2026 — approximately 6 months remaining. This award is one of several similar procurements from Department of Homeland Security — related awards are listed below.

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