DELIVERY ORDER

ABBTECH PROFESSIONAL RESOURCES, INC. - THE SCOPE OF THIS REQUIREMENT IS TO PROVIDE ESD WITH SUPPORT TO MAINTAIN AND RESPOND TO CUSTOMER QUERIES VIA TELEPHONE, TICKET QUEUES, OTHER SESSIONS UTILIZING REMOTE TOOLS COMPLETE TICKETS THROUGH IRS ASSET MANAGEMENT SYSTEMS, AND DOCUMENT ACTIONS T

PIID: 2032H523F00374
Effective Date: Jun 18, 2023End Date: Closed on Mar 17, 2025

Key Details

Dollars Obligated
$8.8M
Awarding Sub-Agency
Internal Revenue Service
Contract Vehicle
GSA MAS (legacy IT 70)
Parent IDIQ (PIID)
GS35F179GA

Description

THE SCOPE OF THIS REQUIREMENT IS TO PROVIDE ESD WITH SUPPORT TO MAINTAIN AND RESPOND TO CUSTOMER QUERIES VIA TELEPHONE, TICKET QUEUES, OTHER SESSIONS UTILIZING REMOTE TOOLS COMPLETE TICKETS THROUGH IRS ASSET MANAGEMENT SYSTEMS, AND DOCUMENT ACTIONS T

Context & Analysis

Department of the Treasury obligated $8,836,242.56 to ABBTECH PROFESSIONAL RESOURCES, INC. for the scope of this requirement is to provide esd with support to maintain and respond to customer queries via telephone, ticket queues, other sessions utilizing remote tools complete tickets through ir. This award is one of several similar procurements from Department of the Treasury — related awards are listed below.

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