8(A) SOLE SOURCE

RESOLVESOFT, INC. - THIS REQUIREMENT IS TO MODERNIZE USCIS CUSTOMER EXPERIENCE IN SUPPORT OF TRANSFORMING FEDERAL CUSTOMER EXPERIENCE AND TO REBUILD TRUST IN GOVERNMENT AND WILL ALSO SUPPORT THE USCIS DIRECTORS PRIORITY OF STRENGTHENING PUBLIC ENGAGEMENT AND IMPROVING C

PIID: 70SBUR24C00000011Solicitation ID: 70SBUR24R00000030
Effective Date: Sep 30, 2024End Date: Closed on Apr 30, 2025
Award $
$1.2M
Vendor
RESOLVESOFT, INC.

Key Details

Dollars Obligated
$1.2M
Base & All Options
$1.2M
Awarding Sub-Agency
U.S. Citizenship and Immigration Services
Extent Competed
NOT AVAILABLE FOR COMPETITION
Number of Offers
1

Description

THIS REQUIREMENT IS TO MODERNIZE USCIS CUSTOMER EXPERIENCE IN SUPPORT OF TRANSFORMING FEDERAL CUSTOMER EXPERIENCE AND TO REBUILD TRUST IN GOVERNMENT AND WILL ALSO SUPPORT THE USCIS DIRECTORS PRIORITY OF STRENGTHENING PUBLIC ENGAGEMENT AND IMPROVING C

Context & Analysis

Department of Homeland Security obligated $1,213,823.52 to RESOLVESOFT, INC. for this requirement is to modernize uscis customer experience in support of transforming federal customer experience and to rebuild trust in government and will also support the uscis directors priority . Competition extent: not available for competition with 1 offer received. The procurement used a 8(A) SOLE SOURCE set-aside. This award is one of several similar procurements from Department of Homeland Security — related awards are listed below.

Contractor Information

Contractor: RESOLVESOFT, INC.

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