This contract expires in 190 days (Dec 14, 2026).

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DELIVERY ORDER

BDR SOLUTIONS, LLC - THE CALL CENTER SERVICES TEAM SHALL DIRECTLY INTERACT WITH VETERANS, PROCESSES ORDERS RECEIVED VIA PHONE, EMAIL, AND MAIL-IN CARDS FOR THE VETERANS TO VERIFY AND UPDATE RECORDS, DETERMINE SUPPLY NEEDS, AND PLACE ORDERS FOR PRESCRIBED MEDICAL CARE.

PIID: 36C79126N0001
Effective Date: Nov 6, 2025End Date: Closes in 190 days
Award $
$967K
Vendor
BDR SOLUTIONS, LLC

Key Details

Dollars Obligated
$967,159.28
Awarding Sub-Agency
Department of Veterans Affairs
Parent IDIQ (PIID)
VA119A17D0161
Place of Performance
CO

Description

THE CALL CENTER SERVICES TEAM SHALL DIRECTLY INTERACT WITH VETERANS, PROCESSES ORDERS RECEIVED VIA PHONE, EMAIL, AND MAIL-IN CARDS FOR THE VETERANS TO VERIFY AND UPDATE RECORDS, DETERMINE SUPPLY NEEDS, AND PLACE ORDERS FOR PRESCRIBED MEDICAL CARE.

Context & Analysis

Department of Veterans Affairs obligated $967,159.28 to BDR SOLUTIONS, LLC for the call center services team shall directly interact with veterans, processes orders received via phone, email, and mail-in cards for the veterans to verify and update records, determine supply needs. Performance is located in CO. The contract is scheduled through Dec 14, 2026 — approximately 6 months remaining. This award is one of several similar procurements from Department of Veterans Affairs — related awards are listed below.

Contractor Information

Contractor: BDR SOLUTIONS, LLC
UEI: JSFGNJZZLLA6

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