BDR SOLUTIONS, LLC - THE CALL CENTER SERVICES TEAM SHALL DIRECTLY INTERACT WITH VETERANS, PROCESSES ORDERS RECEIVED VIA PHONE, EMAIL, AND MAIL-IN CARDS FOR THE VETERANS TO VERIFY AND UPDATE RECORDS, DETERMINE SUPPLY NEEDS, AND PLACE ORDERS FOR PRESCRIBED MEDICAL CARE.

On Nov 6, 2025, Department of Veterans Affairs obligated $967,159.28 to BDR SOLUTIONS, LLC for the call center services team shall directly interact with veterans, processes orders received via phone, email, and mail-in cards for the veterans to verify and update records, determine supply needs…. The award is classified under NAICS 541611 — ADMINISTRATIVE MANAGEMENT AND GENERAL MANAGEMENT CONSULTING SERVICES. Competition extent: full and open competition after exclusion of sources with 6 offers received. The procurement used a SERVICE DISABLED VETERAN OWNED SMALL BUSINESS SET-ASIDE set-aside. Performance is located in GOLDEN, CO. The contract is scheduled through Dec 14, 2026 — approximately 3 months remaining. This award is one of several similar procurements from Department of Veterans Affairs under NAICS 541611 — related awards are listed below.