BDR SOLUTIONS, LLC - THE CALL CENTER SERVICES TEAM SHALL DIRECTLY INTERACT WITH VETERANS, PROCESSES ORDERS RECEIVED VIA PHONE, EMAIL, AND MAIL-IN CARDS FOR THE VETERANS TO VERIFY AND UPDATE RECORDS, DETERMINE SUPPLY NEEDS, AND PLACE ORDERS FOR PRESCRIBED MEDICAL CARE.

PIID: 36C79126N0001

Signed Date: Nov 6, 2025Effective Date: Nov 6, 2025End Date: Closes in 227 days

Key Details

Dollars Obligated

Base & All Options

$1.9M

Awarding Agency

Department of Veterans Affairs

Awarding Sub-Agency

Department of Veterans Affairs

NAICS Code

541611 - ADMINISTRATIVE MANAGEMENT AND GENERAL MANAGEMENT CONSULTING SERVICES

Product Service Code

R699 - SUPPORT- ADMINISTRATIVE: OTHER

Extent Competed

FULL AND OPEN COMPETITION AFTER EXCLUSION OF SOURCES

Number of Offers

Place of Performance

GOLDEN, CO, 804012370, CD-CO-07

Description

THE CALL CENTER SERVICES TEAM SHALL DIRECTLY INTERACT WITH VETERANS, PROCESSES ORDERS RECEIVED VIA PHONE, EMAIL, AND MAIL-IN CARDS FOR THE VETERANS TO VERIFY AND UPDATE RECORDS, DETERMINE SUPPLY NEEDS, AND PLACE ORDERS FOR PRESCRIBED MEDICAL CARE.

Contractor Information

Contractor: BDR SOLUTIONS, LLC

UEI: JSFGNJZZLLA6

CAGE Code: 7L2H8

Location: SILVER SPRING, MD

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