This contract expires in 256 days (May 26, 2027).

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CARAHSOFT TECHNOLOGY CORP - GENESYS CLOUD FOR CLOUD-BASED CONTACT CENTER AS A SERVICE (CCAAS). POP: 5/27/2026 - 5/26/2027

PIID: 1605TB26F00042Solicitation ID: 1605TB-26-Q-00050
Signed Date: May 27, 2026Effective Date: May 27, 2026End Date: Closes in 256 days
Award $
$1.8M
Vendor
CARAHSOFT TECHNOLOGY CORP
NAICS
541519
Signed Date
May 27, 2026

Key Details

Dollars Obligated
$1.8M
Base & All Options
$1.8M
Awarding Agency
Department of Labor
Awarding Sub-Agency
Office of the Assistant Secretary for Administration and Management
Parent IDIQ (PIID)
NNG15SC27B
Product Service Code
DA10 - IT AND TELECOM - BUSINESS APPLICATION/APPLICATION DEVELOPMENT SOFTWARE AS A SERVICE
Extent Competed
FULL AND OPEN COMPETITION
Number of Offers
2
Place of Performance
RESTON, VA

Description

GENESYS CLOUD FOR CLOUD-BASED CONTACT CENTER AS A SERVICE (CCAAS). POP: 5/27/2026 - 5/26/2027

Context & Analysis

On May 27, 2026, Department of Labor obligated $1,789,278.86 to CARAHSOFT TECHNOLOGY CORP for genesys cloud for cloud-based contact center as a service (ccaas). pop: 5/27/2026 - 5/26/2027. The award is classified under NAICS 541519 — OTHER COMPUTER RELATED SERVICES. Competition extent: full and open competition with 2 offers received. Performance is located in RESTON, VA. The contract is scheduled through May 26, 2027 — approximately 9 months remaining. This award is one of several similar procurements from Department of Labor under NAICS 541519 — related awards are listed below.

Contractor Information

UEI: DT8KJHZXVJH5
Location: RESTON, VA
View Full Record on USASpending.gov

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