CENTRETECH HEALTHCARE SYSTEMS MANAGEMENT SERVICES, LLC - IGF::OT::IGF HUMAN FACTORS ENGINEERING HIHFO 13-37 THE CONTRACTOR SHALL PROVIDE PROFESSIONAL TECHNICAL SERVICES BY APPLYING BEST PRACTICES IN HEALTHCARE USER-CENTERED DESIGN AND USABILITY TO THE DESIGN OF PRODUCTS, PROCESSES, SYSTEMS, AND WORK ENVIRONMENTS. THE CONTRACTOR SHALL INTEGRATE USABILITY ENGINEERING EXPERTISE IN PROJECT PLANNING AND MANAGEMENT, INCLUDING BUSINESS REQUIREMENTS ARTIFACTS, TECHNICAL/SYSTEM REQUIREMENTS, DESIGN AND TESTING. THE CONTRACTOR SHALL ASSIST IN DETERMINING THROUGHOUT THE IT PRODUCT DEVELOPMENT LIFE CYCLE, WHETHER INTENDED USERS WILL BE ABLE TO OPERATE PLANNED IT SYSTEMS EFFECTIVELY AND EFFICIENTLY. THE CONTRACTOR SHALL ALSO PROVIDE USABILITY EVALUATION EXPERTISE STARTING WITH THE OPERATIONAL REQUIREMENTS SPECIFICATION, THROUGH PROTOTYPES OF THE USER INTERFACES, THROUGH ITERATIONS OF USABILITY TESTING, AND THROUGH MANUAL AND AUTOMATED FEEDBACK AFTER THE SYSTEM HAS BEEN DEPLOYED.

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