CFOCUS SOFTWARE INCORPORATED - IGF::OT::IGF - CUSTOMER SUPPORT SERVICES-OPERATOR SERVICESPOTS #16-001255FUNDING THE BASE YEAR OF ANEW SERVICE CONTRACT FOR THE CALL CENTER/OPERATOR SERVICE.

Market context

Recompete outlook

Ended Jun 27, 2021 (64 months ago). Recompete signal as of Oct 24, 2026: 40/100, combining time to the end date, the incumbent's history with this agency, whether the award was competed, and its size.

Competition

Competition type not recorded. 87% of 748 awards in this market (Department of Health and Human Services awards in NAICS 541512 over the last 3 years) were competed; median 2 offers.

Award size

At $11.6M, this award is larger than three in four of the 759 priced Department of Health and Human Services awards in NAICS 541512 over the last 3 years (median $2.8M).

Incumbent at this agency

CFOCUS SOFTWARE INCORPORATED has 2 other awards from Department of Health and Human Services, totalling $4.1M, 2025–2026.

Largest vendors in this market

By obligations, Department of Health and Human Services awards in NAICS 541512 over the last 3 years.

• GENERAL DYNAMICS CORP — 24 awards, $1.6B
• SERCO INC — 1 award, $1.0B
• NOVETTA SOLUTIONS, LLC — 9 awards, $877.9M
• DELOITTE FINANCIAL ADVISORY SERVICES LLP — 65 awards, $862.8M
• BOOZ ALLEN HAMILTON HOLDING CORPORATION — 11 awards, $483.9M

Computed from USAspending award data on Oct 24, 2026.