8(A) SOLE SOURCE

CONSTANT AND ASSOCIATES, INC. - WSOPS WORKFORCE STRATEGIC OPERATIONS SERVICES

PIID: 70B06C24C00000183Solicitation ID: 70B06C24Q00000431

Signed Date: Sep 30, 2024Effective Date: Sep 30, 2024End Date: Closed on Sep 29, 2026

Award $

$3.2M

Vendor

CONSTANT AND ASSOCIATES, INC.

NAICS

541519

Signed Date

Sep 30, 2024

Key Details

Dollars Obligated

$3.2M

Base & All Options

$4.0M

Awarding Agency

Department of Homeland Security

Awarding Sub-Agency

U.S. Customs and Border Protection

NAICS Code

541519 - OTHER COMPUTER RELATED SERVICES

Product Service Code

R499 - SUPPORT- PROFESSIONAL: OTHER

Extent Competed

NOT AVAILABLE FOR COMPETITION

Number of Offers

Place of Performance

WASHINGTON, DC

Description

WSOPS WORKFORCE STRATEGIC OPERATIONS SERVICES

Context & Analysis

On Sep 30, 2024, Department of Homeland Security obligated $3,202,629.9 to CONSTANT AND ASSOCIATES, INC. for wsops workforce strategic operations services. The award is classified under NAICS 541519 — OTHER COMPUTER RELATED SERVICES. Competition extent: not available for competition with 1 offer received. The procurement used a 8(A) SOLE SOURCE set-aside. Performance is located in WASHINGTON, DC.

Contractor Information

Contractor: CONSTANT AND ASSOCIATES, INC.

UEI: N8MXEQYM6H84

Location: TORRANCE, CA

Subcontractors on this Prime(1 disclosed)

First-tier subawards from USASpending’s FSRS reporting. Sub-recipient names are often partially disclosed or redacted; amounts reflect the sub portion only.

Subcontractor	Description	Amount
Not disclosed Sep 29, 2026	SERVICES AND STRATEGIC ORGANIZATIONAL PLANNING SUPPORT. THIS INCLUDES SUPPORT FOR TRAINING AND WORKFORCE SKILLS, THE DEVELOPMENT AND EXECUTION OF A HIRING STRATEGY, THE DEVELOPMENT AND EXECUTION OF A MENTOR PROGRAM(S), DEVELOPMENTAL SUPPORT OF TRAINING PLATFORMS AND PROGRAMS, AND SUPPORT FOR ONBOARDING A SUBSTANTIAL INCREASE OF PERSONNEL. THE CONTRACTOR WILL ALSO DEVELOP STAKEHOLDER ENGAGEMENT PLANS IN ADDITION TO COMMUNICATIONS STRATEGIES. TASK A. WORKFORCE TRANSFORMATION THIS INCLUDES WORKING WITH THE CONSTANT PROJECT TEAM AS DIRECTED TO: — DEVELOP CAREER PATHWAYS AND ASSOCIATED MATERIALS TO PROMOTE CAREER OPPORTUNITIES WITHIN TARGET TALENT POOLS. — UPDATE A TRAINING PLAN TO EQUIP INVESTIGATIVE AND NON‐INVESTIGATIVE PERSONNEL WITH PROFESSIONAL AND LEADERSHIP DEVELOPMENT SKILLS AND OPPORTUNITIES NECESSARY TO BUILD A BEST-IN-CLASS WORKFORCE. — CRAFT RECOMMENDATIONS TO BOOST RETENTION AND SUCCESSION PLANNING EFFORTS. TASK B. WORKFORCE MANAGEMENT THIS INCLUDES WORKING WITH THE CONSTANT PROJECT TEAM AS DIRECTED TO: — IMPLEMENT THE WORKPLACE, FLEET, AND FACILITIES OPTIMIZATION STRATEGY BY PROVIDING DETAILED ACTION PLAN FOR THE INVESTIGATIVE OPERATIONS DIVISION (IOD) TO SUCCESSFULLY TRANSITION TO HYBRID WORKPLACE WITH TECHNOLOGY, FACILITIES, AND TRAINING NECESSARY TO ESTABLISH NEW OPERATIONAL EXPECTATIONS. — PROVIDE REQUIRED STAKEHOLDER COMMUNICATIONS SUPPORT. TASK C. STRATEGIC MISSION SUPPORT THIS INCLUDES WORKING WITH THE CONSTANT PROJECT TEAM AS DIRECTED TO: — ADVISE EXECUTIVE DIRECTOR ON HIGH PRIORITY MATTERS REQUIRING AN ANALYTICAL OR METHODOLOGICAL APPROACH AND IDENTIFY, PRIORITIZE, VALIDATE, AND EXECUTE SOLUTIONS. — SUPPORT OPR WITH STRATEGIC EFFORTS INCLUDING COMMUNICATION, SOLUTION DEVELOPMENT, STAKEHOLDER COORDINATION, RISK IDENTIFICATION, AND BRIEFING DEVELOPMENT ON AN AS-NEEDED BASIS. — PROVIDE RECOMMENDATIONS ON CRITICAL INCIDENT RESPONSE AND APPLY RISK MANAGEMENT/ CRISIS RESPONSE METHODOLOGIES TO OPTIMIZE THE RELATED OPERATIONAL PROCESSES. — PROVIDE REQUIRED STAKEHOLDER COMMUNICATIONS SUPPORT AS NEEDED. — PROVIDE ADMINISTRATIVE SUPPORT FOR APPLICANT CARE AND TRACKING AS WELL AS ONBOARDING. TASK D. STRATEGIC COMMUNICATIONS THIS INCLUDES WORKING WITH THE CONSTANT PROJECT TEAM AS DIRECTED TO: — DEVELOP AND IMPLEMENT COMMUNICATIONS STRATEGY AND REPORTING CAPABILITIES. — ASSIST THE PROGRAM OFFICE WITH COORDINATION AND COLLABORATION WITH CBP SENIOR LEADERSHIP. — CRAFT COMMUNICATION TEMPLATES AND MATERIALS TO STANDARDIZE AND STRUCTURE REPORTS FOR OPR KEY STAKEHOLDER GROUPS. — CRAFT CHANGE MANAGEMENT PLANS TO SUCCESSFULLY COMMUNICATE OPR WORKFORCE PLUS-UP AND ROLLOUT OF STRATEGIC INITIATIVES AND AD HOC COMMUNICATIONS RELATED TO THE EFFORT. TASK E. QUALITY CONTROL PLAN THIS INCLUDES WORKING WITH THE CONSTANT PROJECT TEAM AS DIRECTED TO: — SUBMIT AND MANAGE A QUALITY CONTROL PLAN TO DEMONSTRATE HOW TO PLAN TO ENSURE TASKS AND DELIVERABLES ARE MET IN ACCORDANCE WITH ACCEPTANCE CRITERIA. TASK F. RECRUITMENT AND ODC’S THIS INCLUDES WORKING WITH THE CONSTANT PROJECT TEAM AS DIRECTED TO: — CREATE TRAINING AND RECRUITMENT VIDEOS. — ASSIST OPR IN ADDRESSING BRANDING ISSUES. — COMPLETE PRODUCTION AND DELIVER VIDEO READY FOR PLAY TO OPR. — CREATE AND PRODUCE GRAPHIC ART AND AUDIO FOR VIDEO CONTENT — FORMAT THE PRODUCED VIDEO USING APPROPRIATE RATIOS FOR SOCIAL MEDIA CAMPAIGNS AND TV LOOPING DISPLAY FOR USE DURING RECRUITING EVENTS.	$618,737.59

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