This contract expires in 181 days (Dec 4, 2026).

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FIRM FIXED PRICESMALL BUSINESS SET ASIDE - TOTAL

FCN, INC. - CCAI PILOT FOR CONTACT CENTER SUPPORT DIVISION IRS

PIID: 2032L226F00007
Signed Date: Dec 5, 2025Effective Date: Dec 5, 2025End Date: Closes in 181 days
Award $
$865K
Vendor
FCN, INC.
NAICS
541519
Signed Date
Dec 5, 2025

Key Details

Dollars Obligated
$864,600
Base & All Options
$864,600
Awarding Sub-Agency
Internal Revenue Service
Product Service Code
7A21 - IT AND TELECOM - BUSINESS APPLICATION SOFTWARE (PERPETUAL LICENSE SOFTWARE)
Extent Competed
FULL AND OPEN COMPETITION AFTER EXCLUSION OF SOURCES
Number of Offers
1
Place of Performance
LANHAM, MD, 207061366, CD-MD-04

Description

CCAI PILOT FOR CONTACT CENTER SUPPORT DIVISION IRS

Context & Analysis

On Dec 5, 2025, Department of the Treasury obligated $864,600 to FCN, INC. for ccai pilot for contact center support division irs. The award is classified under NAICS 541519 — OTHER COMPUTER RELATED SERVICES and issued as a firm fixed price contract. Competition extent: full and open competition after exclusion of sources with 1 offer received. The procurement used a SMALL BUSINESS SET ASIDE - TOTAL set-aside. Performance is located in LANHAM, MD. The contract is scheduled through Dec 4, 2026 — approximately 6 months remaining. This award is one of several similar procurements from Department of the Treasury under NAICS 541519 — related awards are listed below.

Contractor Information

Contractor: FCN, INC.
UEI: JEANDJTZ8HJ3
CAGE Code: 0WU14
Location: ROCKVILLE, MD

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