SMALL BUSINESS SET ASIDE - TOTAL

FEDITC, LLC - HELP DESK (HD) AND INCIDENT MANAGEMENT

PIID: W911S020F0268

Effective Date: Jul 31, 2020End Date: Closed on May 15, 2025

Award $

$21.5M

Vendor

FEDITC, LLC

NAICS

541519

Key Details

Dollars Obligated

$21.5M

Base & All Options

$22.9M

Awarding Agency

Department of Defense

Awarding Sub-Agency

Department of the Army

NAICS Code

541519

Contract Vehicle

Army ITES

Parent IDIQ (PIID)

W52P1J18DA135

Extent Competed

FULL AND OPEN COMPETITION

Number of Offers

Place of Performance

Description

HELP DESK (HD) AND INCIDENT MANAGEMENT

Context & Analysis

Department of Defense obligated $21,455,254.12 to FEDITC, LLC for help desk (hd) and incident management. The award is classified under NAICS 541519. Competition extent: full and open competition with 8 offers received. The procurement used a SMALL BUSINESS SET ASIDE - TOTAL set-aside. Performance is located in VA.

Market context

Recompete outlook: Ended May 15, 2025 (17 months ago). Recompete signal as of Oct 20, 2026: 48/100, combining time to the end date, the incumbent's history with this agency, whether the award was competed, and its size.
Competition: Competed, with 8 offers. 94% of 888 awards in this market (Department of Defense awards in NAICS 541519 over the last 3 years) were competed; median 3 offers.
Award size: At $21.5M, this award is larger than 19 in 20 of the 3392 priced Department of Defense awards in NAICS 541519 over the last 3 years (median $152K).
Incumbent at this agency: FEDITC, LLC has 14 other awards from Department of Defense, totalling $66.9M, 2022–2025.
Largest vendors in this market: By obligations, Department of Defense awards in NAICS 541519 over the last 3 years.
GENERAL DYNAMICS CORP — 95 awards, $690.6M
WORLD WIDE TECHNOLOGY HOLDING CO LLC — 27 awards, $676.8M
NORTHROP GRUMMAN SYSTEMS CORPORATION — 1 award, $478.8M
NOVETTA SOLUTIONS, LLC — 31 awards, $473.3M
IRON BOW TECHNOLOGIES, LLC — 16 awards, $375.7M