FEI.COM, INC. - IGF::OT::IGF THE PURPOSE OF THIS TASK ORDER REQUEST IS TO PROCURE A CONTRACTOR TO PROVIDE MAINTENANCE AND SUPPORT SERVICES FOR TWO CENTER FOR MEDICARE&MEDICAID SERVICES (CMS) MEDICARE FEE-FOR-SERVICE (FFS) IT DATA WORKLOAD AND REPORTING APPLICATIONS. THESE APPLICATIONS ALLOW THE AGENCY TO FULFILL ITS REQUIREMENTS FOR THE OVERSIGHT, ADMINISTRATION AND EVALUATION OF THE MEDICARE ADMINISTRATIVE CONTRACTORS (MACS) OPERATIONAL ACTIVITIES FOR THE ADMINISTRATION OF THE FFS PROGRAM. THE TWO APPLICATIONS ARE THE CONTRACTOR MANAGEMENT INFORMATION SYSTEM (CMIS) AND THE PRODUCTION PERFORMANCE MONITORING SYSTEM (PULSE). THE MAINTENANCE AND SUPPORT ACTIVITIES ARE MANDATORY TASKS.IN ADDITION, THE RFTO AND RELATED SOW CONTAINS AN OPTIONAL TASK FOR THE IMPLEMENTATION OF THE MONTHLY METRICS REPORT (MMR) PORTAL PROJECT. THE MMR PORTAL PROJECT IS AN INTEGRAL INITIATIVE THAT WILL ALLOW THE AGENCY TO PERFORM ITS OVERSIGHT, ADMINISTRATIVE AND EVALUATION REQUIREMENTS BY PROVIDING THE MACS A MORE EFFICIENT AND CONSISTENT MECHANISM FOR SUBMITTING THE AGENCY REQUIRED MONTHLY DATA METRICS FOR THEIR FFS OPERATIONAL ACTIVITIES. THE MMR PORTAL DATA WILL CONSISTS OF THE MONTHLY STATUS REPORT (MSR) AND SUPPLEMENTAL DATA PERFORMANCE METRICS (DPM) TEMPLATE. THE MSR IS A NARRATIVE REPORT SUBMITTED IN MS WORD; THE DATA PERFORMANCE METRICS (DPM) SUPPLEMENT TEMPLATE THAT CONSISTS OF THE MAC SUPPLIED DATA EXCEL DOCUMENT AND OTHER DATA METRICS.