This contract expires in 227 days (Apr 27, 2027).
FOUR POINTS TECHNOLOGY, L.L.C. - ADVANCE QUALITY MANAGEMENT FOR ENTERPRISE CONTACT CENTER PROJECT
Key Details
Description
ADVANCE QUALITY MANAGEMENT FOR ENTERPRISE CONTACT CENTER PROJECT
Context & Analysis
On Sep 21, 2020, Department of Veterans Affairs obligated $29,041,568.58 to FOUR POINTS TECHNOLOGY, L.L.C. for advance quality management for enterprise contact center project. The award is classified under NAICS 541519 — OTHER COMPUTER RELATED SERVICES. Competition extent: full and open competition after exclusion of sources with 2 offers received. The procurement used a SERVICE DISABLED VETERAN OWNED SMALL BUSINESS SET-ASIDE set-aside. Performance is located in CHANTILLY, VA. The contract is scheduled through Apr 27, 2027 — approximately 8 months remaining. This award is one of several similar procurements from Department of Veterans Affairs under NAICS 541519 — related awards are listed below.
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THE PURPOSE OF THIS ACQUISITION IS TO PROVIDE THE DEPARTMENT OF VETERANS AFFAIRS WITH AN ENTERPRISE AGREEMENT FOR BRAND NAME MICROSOFT SOFTWARE PRODUCTS AND SERVICES. THIS ENTERPRISE AGREEMENT WILL PROVIDE 1) SUPPORT SERVICES 2) OPERATIONAL SUPPORT AND 3) ADDITIONAL LICENSES OF MICROSOFT PRODUCTS, CURRENT AND PLANNED, TO SUPPORT THE VA ENTERPRISE. SUBJECT PROCUREMENT WAS COMPETED AMONG MICROSOFT'S EIGHT AUTHORIZED FEDERAL GOVERNMENT LICENSE SOLUTION PROVIDERS. IGF::OT::IGF
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