This contract expires in 339 days (Sep 29, 2027).

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FOUR POINTS TECHNOLOGY, L.L.C. - CALL ORDER FOR AMAZON WEB SERVICES (AWS) CONNECT FOR CONTACT CENTER AS A SERVICE (CCAAS) - BLANKET PURCHASE AGREEMENT 28321321A00040003

PIID: 28321324FA0010214
Signed Date: Aug 1, 2024Effective Date: Aug 1, 2024End Date: Closes in 339 days
Award $
$234.8M
Vendor
FOUR POINTS TECHNOLOGY, L.L.C.
NAICS
541519
Signed Date
Aug 1, 2024

Key Details

Dollars Obligated
$234.8M
Base & All Options
$234.8M
Awarding Sub-Agency
Social Security Administration
Parent IDIQ (PIID)
28321321A00040003
Product Service Code
DK10 - IT AND TELECOM - STORAGE AS A SERVICE
Extent Competed
FULL AND OPEN COMPETITION
Place of Performance
BALTIMORE, MD

Description

CALL ORDER FOR AMAZON WEB SERVICES (AWS) CONNECT FOR CONTACT CENTER AS A SERVICE (CCAAS) - BLANKET PURCHASE AGREEMENT 28321321A00040003

Context & Analysis

On Aug 1, 2024, Social Security Administration obligated $234,794,253.74 to FOUR POINTS TECHNOLOGY, L.L.C. for call order for amazon web services (aws) connect for contact center as a service (ccaas) - blanket purchase agreement 28321321a00040003. The award is classified under NAICS 541519 — OTHER COMPUTER RELATED SERVICES. Competition extent: full and open competition. Performance is located in BALTIMORE, MD. The contract is scheduled through Sep 29, 2027 — approximately 11 months remaining. This award is one of several similar procurements from Social Security Administration under NAICS 541519 — related awards are listed below.

Market context

Recompete outlook
Ends Sep 29, 2027, in 11 months. Recompete signal as of Oct 15, 2026: 50/100, combining time to the end date, the incumbent's history with this agency, whether the award was competed, and its size.
Competition
Competed. 94% of 235 awards in this market (Social Security Administration awards in NAICS 541519 over the last 3 years) were competed; median 3 offers.
Award size
At $234.8M, this award is larger than 19 in 20 of the 236 priced Social Security Administration awards in NAICS 541519 over the last 3 years (median $508K).
Incumbent at this agency
FOUR POINTS TECHNOLOGY, L.L.C. has 12 other awards from Social Security Administration, totalling $288.0M, 2022–2026.
Largest vendors in this market

By obligations, Social Security Administration awards in NAICS 541519 over the last 3 years.

Computed from USAspending award data on Oct 15, 2026.

Contractor Information

UEI: H1KHJPJH9R51
Location: HERNDON, VA

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View Full Record on USASpending.gov

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