This contract expires in 152 days (Mar 29, 2027).
GENERAL DYNAMICS INFORMATION TECHNOLOGY, INC. - ENTERPRISE SERVICE DESK (ESD) TIER ONE SUPPORT
Key Details
Description
ENTERPRISE SERVICE DESK (ESD) TIER ONE SUPPORT
Context & Analysis
On Sep 26, 2024, Department of Veterans Affairs obligated $71,245,072.81 to GENERAL DYNAMICS INFORMATION TECHNOLOGY, INC. for enterprise service desk (esd) tier one support. The award is classified under NAICS 541511 — CUSTOM COMPUTER PROGRAMMING SERVICES. Competition extent: full and open competition with 3 offers received. Performance is located in FALLS CHURCH, VA. The contract is scheduled through Mar 29, 2027 — approximately 5 months remaining.
Market context
- Recompete outlook
- Ends Mar 29, 2027, in 5 months. Recompete signal as of Oct 16, 2026: 81/100, combining time to the end date, the incumbent's history with this agency, whether the award was competed, and its size.
- Competition
- Competed, with 3 offers. 59% of 515 awards in this market (Department of Veterans Affairs awards in NAICS 541511 over the last 3 years) were competed; median 2 offers.
- Award size
- At $71.2M, this award is larger than 19 in 20 of the 510 priced Department of Veterans Affairs awards in NAICS 541511 over the last 3 years (median $236K).
- Incumbent at this agency
- GENERAL DYNAMICS INFORMATION TECHNOLOGY, INC. has 24 other awards from Department of Veterans Affairs, totalling $2.2B, 2022–2026.
- Largest vendors in this market
By obligations, Department of Veterans Affairs awards in NAICS 541511 over the last 3 years.
- SPREZZATURA MANAGEMENT CONSULTING, LLC — 3 awards, $615.4M
- INTERNATIONAL BUSINESS MACHINES CORPORATION — 7 awards, $565.7M
- BOOZ ALLEN HAMILTON HOLDING CORPORATION — 10 awards, $478.1M
- PLANNED SYSTEMS INTERNATIONAL INC — 4 awards, $448.1M
- VETERANS EZ INFO INC. — 2 awards, $175.9M
Computed from USAspending award data on Oct 16, 2026.
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