This contract expires in 121 days (Jan 11, 2027).

GOVPLACE, LLC - AWARD FOR OMNICHANNEL REAL TIME SURVEY TOOL TO SERVE AS A UNIFIED SYSTEM TO MANAGE ALL CUSTOMER INQUIRIES ACROSS PHONE, WEB, EMAIL AND CHAT.

PIID: 70SBUR26F00000039

Signed Date: Feb 11, 2026Effective Date: Feb 11, 2026End Date: Closes in 121 days

Award $

$1.8M

Vendor

GOVPLACE, LLC

NAICS

541519

Signed Date

Feb 11, 2026

Key Details

Dollars Obligated

$1.8M

Base & All Options

$1.8M

Awarding Agency

Department of Homeland Security

Awarding Sub-Agency

U.S. Citizenship and Immigration Services

NAICS Code

541519 - OTHER COMPUTER RELATED SERVICES

Parent IDIQ (PIID)

70SBUR23A00000003

Product Service Code

DA01 - IT AND TELECOM - BUSINESS APPLICATION/APPLICATION DEVELOPMENT SUPPORT SERVICES (LABOR)

Extent Competed

FULL AND OPEN COMPETITION

Place of Performance

SUITLAND, MD

Description

AWARD FOR OMNICHANNEL REAL TIME SURVEY TOOL TO SERVE AS A UNIFIED SYSTEM TO MANAGE ALL CUSTOMER INQUIRIES ACROSS PHONE, WEB, EMAIL AND CHAT.

Context & Analysis

On Feb 11, 2026, Department of Homeland Security obligated $1,817,047.21 to GOVPLACE, LLC for award for omnichannel real time survey tool to serve as a unified system to manage all customer inquiries across phone, web, email and chat.. The award is classified under NAICS 541519 — OTHER COMPUTER RELATED SERVICES. Competition extent: full and open competition. Performance is located in SUITLAND, MD. The contract is scheduled through Jan 11, 2027 — approximately 4 months remaining.