This contract expires in 191 days (Dec 14, 2026).

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LABOR HOURS8(A) SOLE SOURCE

GREAT HILL SOLUTIONS, LLC - CARE CONTACT CENTER

PIID: 19AQMM22C0031
Signed Date: Dec 10, 2025Effective Date: Dec 15, 2021End Date: Closes in 191 days
Award $
$149.6M
Vendor
GREAT HILL SOLUTIONS, LLC
NAICS
541611
Signed Date
Dec 10, 2025

Key Details

Dollars Obligated
$149.6M
Base & All Options
$26.7M
Awarding Agency
Department of State
Awarding Sub-Agency
Department of State
Product Service Code
R499 - SUPPORT- PROFESSIONAL: OTHER
Extent Competed
NOT AVAILABLE FOR COMPETITION
Number of Offers
1
Place of Performance
CHANTILLY, VA, 201524381, CD-VA-10

Description

CARE CONTACT CENTER

Context & Analysis

On Dec 10, 2025, Department of State obligated $149,583,564.04 to GREAT HILL SOLUTIONS, LLC for care contact center. The award is classified under NAICS 541611 — ADMINISTRATIVE MANAGEMENT AND GENERAL MANAGEMENT CONSULTING SERVICES and issued as a labor hours contract. Competition extent: not available for competition with 1 offer received. The procurement used a 8(A) SOLE SOURCE set-aside. Performance is located in CHANTILLY, VA. The contract is scheduled through Dec 14, 2026 — approximately 6 months remaining. This award is one of several similar procurements from Department of State under NAICS 541611 — related awards are listed below.

Contractor Information

UEI: D3DYHNPJ6W14
CAGE Code: 821D8
Location: CHANTILLY, VA
View Full Record on USASpending.gov

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