This contract expires in 326 days (Aug 4, 2027).

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ICF INCORPORATED, L.L.C. - NEW SWIFT TASK ORDER FOR ICE CALL CENTER AS A SERVICE (CCAAS)

PIID: 70CTD026FR0000020Solicitation ID: 70CTD026R00000005
Signed Date: Aug 3, 2026Effective Date: Aug 5, 2026End Date: Closes in 326 days
Award $
$7.0M
Vendor
ICF INCORPORATED, L.L.C.
NAICS
541519
Signed Date
Aug 3, 2026

Key Details

Dollars Obligated
$7.0M
Base & All Options
$17.3M
Awarding Sub-Agency
U.S. Immigration and Customs Enforcement
Parent IDIQ (PIID)
70CTD022D00000012
Product Service Code
DA01 - IT AND TELECOM - BUSINESS APPLICATION/APPLICATION DEVELOPMENT SUPPORT SERVICES (LABOR)
Extent Competed
FULL AND OPEN COMPETITION
Number of Offers
2
Place of Performance
RESTON, VA

Description

NEW SWIFT TASK ORDER FOR ICE CALL CENTER AS A SERVICE (CCAAS)

Context & Analysis

On Aug 3, 2026, Department of Homeland Security obligated $7,046,187.39 to ICF INCORPORATED, L.L.C. for new swift task order for ice call center as a service (ccaas). The award is classified under NAICS 541519 — OTHER COMPUTER RELATED SERVICES. Competition extent: full and open competition with 2 offers received. Performance is located in RESTON, VA. The contract is scheduled through Aug 4, 2027 — approximately 11 months remaining. This award is one of several similar procurements from Department of Homeland Security under NAICS 541519 — related awards are listed below.

Contractor Information

UEI: QHBLBNKKV4U3
Location: FAIRFAX, VA

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