INDEV LLC - TRAVELER REDRESS INQUIRY PROGRAM, CUSTOMER SERVICE CENTERSALESFORCE, COMMUNICATION AND SOLUTIONS PROGRAM OPERATIONS AND MAINTENANCE

PIID: 70T03026F7667N004

Signed Date: Dec 19, 2025Effective Date: Dec 19, 2025End Date: Closes in 190 days

Award $

$1.7M

Vendor

INDEV LLC

NAICS

541513

Signed Date

Dec 19, 2025

Key Details

Dollars Obligated

$1.7M

Base & All Options

$1.7M

Awarding Agency

Department of Homeland Security

Awarding Sub-Agency

Transportation Security Administration

NAICS Code

541513 - COMPUTER FACILITIES MANAGEMENT SERVICES

Product Service Code

DA01 - IT AND TELECOM - BUSINESS APPLICATION/APPLICATION DEVELOPMENT SUPPORT SERVICES (LABOR)

Extent Competed

FULL AND OPEN COMPETITION

Place of Performance

ARLINGTON, VA, 222013868, CD-VA-08

Description

TRAVELER REDRESS INQUIRY PROGRAM, CUSTOMER SERVICE CENTERSALESFORCE, COMMUNICATION AND SOLUTIONS PROGRAM OPERATIONS AND MAINTENANCE

Context & Analysis

On Dec 19, 2025, Department of Homeland Security obligated $1,662,905.16 to INDEV LLC for traveler redress inquiry program, customer service centersalesforce, communication and solutions program operations and maintenance. The award is classified under NAICS 541513 — COMPUTER FACILITIES MANAGEMENT SERVICES and issued as a firm fixed price contract. Competition extent: full and open competition. Performance is located in ARLINGTON, VA. The contract is scheduled through Dec 18, 2026 — approximately 6 months remaining.