INSIGHT PUBLIC SECTOR, INC. - CONTACT CENTER AS A SERVICE (CCAS) FOR OPM'S RETIREMENT SERVICES (RS) CALL CENTER.

PIID: 24322621F0241
Signed Date: Jul 16, 2021Effective Date: Jul 16, 2021End Date: Closed on Sep 16, 2026
Award $
$3.6M
Vendor
INSIGHT PUBLIC SECTOR, INC.
NAICS
541519
Signed Date
Jul 16, 2021

Key Details

Dollars Obligated
$3.6M
Base & All Options
$4.4M
Awarding Sub-Agency
Office of Personnel Management
Parent IDIQ (PIID)
NNG15SC40B
Product Service Code
DH10 - IT AND TELECOM - PLATFORM AS A SERVICE: DATABASE, MAINFRAME, MIDDLEWARE
Extent Competed
FULL AND OPEN COMPETITION
Number of Offers
3
Place of Performance
BOYERS, PA

Description

CONTACT CENTER AS A SERVICE (CCAS) FOR OPM'S RETIREMENT SERVICES (RS) CALL CENTER.

Context & Analysis

On Jul 16, 2021, Office of Personnel Management obligated $3,637,440.57 to INSIGHT PUBLIC SECTOR, INC. for contact center as a service (ccas) for opm's retirement services (rs) call center.. The award is classified under NAICS 541519 — OTHER COMPUTER RELATED SERVICES. Competition extent: full and open competition with 3 offers received. Performance is located in BOYERS, PA. This award is one of several similar procurements from Office of Personnel Management under NAICS 541519 — related awards are listed below.

Contractor Information

UEI: FLZ4SYA9U2D1
Location: CHANDLER, AZ

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