This contract expires in 18 days (Sep 29, 2026).

Browse related active opportunities

INSIGHT TECHNOLOGY SOLUTIONS, LLC - LEVEL 1 CALL CENTER SUPPORT SERVICES

PIID: 70CMSD23FR0000001
Signed Date: Oct 31, 2022Effective Date: Nov 1, 2022End Date: Closes in 18 days
Award $
$14.6M
Vendor
INSIGHT TECHNOLOGY SOLUTIONS, LLC
NAICS
541512
Signed Date
Oct 31, 2022

Key Details

Dollars Obligated
$14.6M
Base & All Options
$18.5M
Awarding Sub-Agency
U.S. Immigration and Customs Enforcement
Parent IDIQ (PIID)
75N98120D00163
Product Service Code
DE01 - IT and Telecom - End User: Help Desk; Tier 1-2, Workspace, Print, Output, Productivity Tools (Labor)
Extent Competed
FULL AND OPEN COMPETITION AFTER EXCLUSION OF SOURCES
Number of Offers
8
Place of Performance
VIENNA, VA

Description

LEVEL 1 CALL CENTER SUPPORT SERVICES

Context & Analysis

On Oct 31, 2022, Department of Homeland Security obligated $14,608,136.49 to INSIGHT TECHNOLOGY SOLUTIONS, LLC for level 1 call center support services. The award is classified under NAICS 541512 — COMPUTER SYSTEMS DESIGN SERVICES. Competition extent: full and open competition after exclusion of sources with 8 offers received. Performance is located in VIENNA, VA. The contract is scheduled through Sep 29, 2026 — approximately 1 month remaining. This award is one of several similar procurements from Department of Homeland Security under NAICS 541512 — related awards are listed below.

Contractor Information

UEI: GGUKWUUBXYR3
Location: BOWIE, MD

Stay Updated

Get notified about new opportunities matching your interests.

Related