INTACT TECHNOLOGY INC - THE REQUIREMENT IS FOR SUPPORT IN TRANSITIONING FROM OPENTEXT/CISCO TECHNOLOGY INTEGRATED WITH SERVICENOW (IRWORKS) TO CISCO ONLY (APPDYNAMICS/SPLUNK) TO INTERFACE FOR AUTOMATED IT-TICKETING.

PIID: 205AE926F00039

Signed Date: Jan 29, 2026Effective Date: Jan 30, 2026End Date: Closes in 115 days

Award $

$1.6M

Vendor

INTACT TECHNOLOGY INC

NAICS

541519

Signed Date

Jan 29, 2026

Key Details

Dollars Obligated

$1.6M

Base & All Options

$1.6M

Awarding Agency

Department of the Treasury

Awarding Sub-Agency

Internal Revenue Service

NAICS Code

541519 - OTHER COMPUTER RELATED SERVICES

Product Service Code

DF01 - IT AND TELECOM - IT MANAGEMENT SUPPORT SERVICES (LABOR)

Extent Competed

FULL AND OPEN COMPETITION

Number of Offers

Place of Performance

RESTON, VA, 201915808, CD-VA-11

Description

THE REQUIREMENT IS FOR SUPPORT IN TRANSITIONING FROM OPENTEXT/CISCO TECHNOLOGY INTEGRATED WITH SERVICENOW (IRWORKS) TO CISCO ONLY (APPDYNAMICS/SPLUNK) TO INTERFACE FOR AUTOMATED IT-TICKETING.

Context & Analysis

On Jan 29, 2026, Department of the Treasury obligated $1,631,000.96 to INTACT TECHNOLOGY INC for the requirement is for support in transitioning from opentext/cisco technology integrated with servicenow (irworks) to cisco only (appdynamics/splunk) to interface for automated it-ticketing.. The award is classified under NAICS 541519 — OTHER COMPUTER RELATED SERVICES and issued as a firm fixed price contract. Competition extent: full and open competition with 1 offer received. Performance is located in RESTON, VA. The contract is scheduled through Sep 29, 2026 — approximately 4 months remaining.