This contract expires in 198 days (Mar 29, 2027).

INTERNATIONAL BUSINESS MACHINES CORPORATION - THIS ACQUISITION IS FOR A COMMERCIALLY AVAILABLE SOFTWARE-AS-A-SERVICE (SAAS) SOLUTION TO SUPPORT DECA OMNICHANNEL CUSTOMER COMMUNICATION SYSTEM (OCCS).

PIID: HQC00726FE002

Signed Date: Mar 27, 2026Effective Date: Mar 30, 2026End Date: Closes in 198 days

Award $

$951K

Vendor

INTERNATIONAL BUSINESS MACHINES CORPORATION

NAICS

541511

Signed Date

Mar 27, 2026

Key Details

Dollars Obligated

$950,983.74

Base & All Options

$950,983.74

Awarding Agency

Department of Defense

Awarding Sub-Agency

Defense Commissary Agency

NAICS Code

541511 - CUSTOM COMPUTER PROGRAMMING SERVICES

Contract Vehicle

GSA MAS (legacy IT 70)

Parent IDIQ (PIID)

GS35F110DA

Product Service Code

DA10 - IT AND TELECOM - BUSINESS APPLICATION/APPLICATION DEVELOPMENT SOFTWARE AS A SERVICE

Extent Competed

FULL AND OPEN COMPETITION

Number of Offers

Place of Performance

FORT LEE, VA

Description

THIS ACQUISITION IS FOR A COMMERCIALLY AVAILABLE SOFTWARE-AS-A-SERVICE (SAAS) SOLUTION TO SUPPORT DECA OMNICHANNEL CUSTOMER COMMUNICATION SYSTEM (OCCS).

Context & Analysis

On Mar 27, 2026, Department of Defense obligated $950,983.74 to INTERNATIONAL BUSINESS MACHINES CORPORATION for this acquisition is for a commercially available software-as-a-service (saas) solution to support deca omnichannel customer communication system (occs).. The award is classified under NAICS 541511 — CUSTOM COMPUTER PROGRAMMING SERVICES. Competition extent: full and open competition with 3 offers received. Performance is located in FORT LEE, VA. The contract is scheduled through Mar 29, 2027 — approximately 7 months remaining.