ITCON SERVICES LLC - THE PURPOSE OF THIS REQUIREMENT IS TO ESTABLISH AN ORDER 19 AGAINST FEDERAL EMERGENCY MANAGEMENT AGENCY BLANKET PURCHASE AGREEMENT OUTSOURCED CONTACT CENTER CONTRACT IN SUPPORT OF DECLARED DISASTER RESPONSE.
Key Details
Description
THE PURPOSE OF THIS REQUIREMENT IS TO ESTABLISH AN ORDER 19 AGAINST FEDERAL EMERGENCY MANAGEMENT AGENCY BLANKET PURCHASE AGREEMENT OUTSOURCED CONTACT CENTER CONTRACT IN SUPPORT OF DECLARED DISASTER RESPONSE.
Context & Analysis
On Jun 17, 2026, Department of Homeland Security obligated $12,364,800 to ITCON SERVICES LLC for the purpose of this requirement is to establish an order 19 against federal emergency management agency blanket purchase agreement outsourced contact center contract in support of declared disaster re…. The award is classified under NAICS 541519 — OTHER COMPUTER RELATED SERVICES and issued as a z contract. Competition extent: full and open competition. Performance is located in VIENNA, VA. This award is one of several similar procurements from Department of Homeland Security under NAICS 541519 — related awards are listed below.
Market context
- Recompete outlook
- Ended Oct 17, 2026 (8 days ago). Recompete signal as of Oct 23, 2026: 50/100, combining time to the end date, the incumbent's history with this agency, whether the award was competed, and its size.
- Competition
- Competed. 93% of 707 awards in this market (Department of Homeland Security awards in NAICS 541519 over the last 3 years) were competed; median 3 offers.
- Award size
- At $12.4M, this award is larger than 19 in 20 of the 2657 priced Department of Homeland Security awards in NAICS 541519 over the last 3 years (median $174K).
- Incumbent at this agency
- ITCON SERVICES LLC has 7 other awards from Department of Homeland Security, totalling $355.7M, 2023–2025.
- Largest vendors in this market
By obligations, Department of Homeland Security awards in NAICS 541519 over the last 3 years.
- LEIDOS, INC. — 8 awards, $1.1B
- FOUR POINTS TECHNOLOGY, L.L.C. — 50 awards, $658.0M
- CACI NSS, LLC — 28 awards, $608.9M
- FCN INC — 176 awards, $347.0M
- DEV TECHNOLOGY GROUP INC — 11 awards, $280.8M
Computed from USAspending award data on Oct 23, 2026.
Contractor Information
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THE PURPOSE OF THIS BPA CALL IS TO PROCURE SERVICES TO PROVIDE CONTINUOUS SUPPORT FOR DHS HEADQUARTERS OPERATIONS DIVISION (HOD) PROJECTS AND IT SERVICE DELIVERY IN ACCORDANCE WITH ATTACHMENT 2 STATEMENT OF WORK (SOW-67 PAGES) AND ATTACHMENT 3 TERMS
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