KECH INC - TSA CONTACT CENTER (TCC) IS TO PROVIDE A WIDE RANGE OF AUTOMATED AND MANUAL CUSTOMER SUPPORT SERVICES TO RESPOND TO INQUIRIES ABOUT TSA PROGRAMS AND POLICIES.
Key Details
Description
TSA CONTACT CENTER (TCC) IS TO PROVIDE A WIDE RANGE OF AUTOMATED AND MANUAL CUSTOMER SUPPORT SERVICES TO RESPOND TO INQUIRIES ABOUT TSA PROGRAMS AND POLICIES.
Context & Analysis
On Jan 26, 2026, Department of Homeland Security obligated $26,733,133.87 to KECH INC for tsa contact center (tcc) is to provide a wide range of automated and manual customer support services to respond to inquiries about tsa programs and policies.. The award is classified under NAICS 561422 — TELEMARKETING BUREAUS AND OTHER CONTACT CENTERS and issued as a firm fixed price contract. Competition extent: full and open competition with 6 offers received. The procurement used a SMALL BUSINESS SET ASIDE - TOTAL set-aside. Performance is located in WILLIAMSBURG, KY. This award is one of several similar procurements from Department of Homeland Security under NAICS 561422 — related awards are listed below.
Market context
- Recompete outlook
- Ended Apr 14, 2026 (6 months ago). Recompete signal as of Oct 19, 2026: 19/100, combining time to the end date, the incumbent's history with this agency, whether the award was competed, and its size.
Computed from USAspending award data on Oct 19, 2026.
Contractor Information
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