FIRM FIXED PRICESMALL BUSINESS SET ASIDE - TOTAL

KECH INC - TSA CONTACT CENTER (TCC) IS TO PROVIDE A WIDE RANGE OF AUTOMATED AND MANUAL CUSTOMER SUPPORT SERVICES TO RESPOND TO INQUIRIES ABOUT TSA PROGRAMS AND POLICIES.

PIID: 70T01023F5600N001

Signed Date: Jan 14, 2026Effective Date: Apr 15, 2023End Date: Closed on Apr 14, 2026

Key Details

Dollars Obligated

$26.7M

Base & All Options

$-817,705.15

Awarding Agency

Department of Homeland Security

Awarding Sub-Agency

Transportation Security Administration

NAICS Code

561422 - TELEMARKETING BUREAUS AND OTHER CONTACT CENTERS

Product Service Code

R499 - SUPPORT- PROFESSIONAL: OTHER

Extent Competed

FULL AND OPEN COMPETITION

Number of Offers

Place of Performance

WILLIAMSBURG, KY, 407692636, CD-KY-05

Description

TSA CONTACT CENTER (TCC) IS TO PROVIDE A WIDE RANGE OF AUTOMATED AND MANUAL CUSTOMER SUPPORT SERVICES TO RESPOND TO INQUIRIES ABOUT TSA PROGRAMS AND POLICIES.

Contractor Information

Contractor: KECH INC

UEI: YJDXMH6KC6E5

CAGE Code: 7QHU8

Location: WILLIAMSBURG, KY

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