PEARL INTERACTIVE NETWORK LLC - PROVIDER SUPPORT SERVICE CENTER (PSSC)
Key Details
Description
PROVIDER SUPPORT SERVICE CENTER (PSSC)
Context & Analysis
On Dec 15, 2025, Department of Health and Human Services obligated $15,231,656.25 to PEARL INTERACTIVE NETWORK LLC for provider support service center (pssc). The award is classified under NAICS 561422 — TELEMARKETING BUREAUS AND OTHER CONTACT CENTERS and issued as a time and materials contract. Competition extent: full and open competition with 1 offer received. The procurement used a SMALL BUSINESS SET ASIDE - TOTAL set-aside. Performance is located in ROCKVILLE, MD. This award is one of several similar procurements from Department of Health and Human Services under NAICS 561422 — related awards are listed below.
Market context
- Recompete outlook
- Ended Jan 14, 2026 (9 months ago). Recompete signal as of Oct 21, 2026: 18/100, combining time to the end date, the incumbent's history with this agency, whether the award was competed, and its size.
- Largest vendors in this market
By obligations, Department of Health and Human Services awards in NAICS 561422 over the last 3 years.
- PECKHAM VOCATIONAL INDUSTRIES, INC. — 1 award, $13.4M
- FRED HUTCHINSON CANCER CENTER — 1 award, $9.2M
- MAXIMUS FEDERAL SERVICES, INC. — 1 award, $3.3M
Computed from USAspending award data on Oct 21, 2026.
Contractor Information
Similar Awards
SOURCEAMERICA CONTACT CENTER
PECKHAM VOCATIONAL INDUSTRIES, INC.
$13.4M
THE NATIONAL CANCER INSTITUTE'S (NCI) CANCER INFORMATION SERVICE (CIS) IS AN EXISTING AND ESTABLISHED CRITICAL COMPONENT OF HEALTHCARE DELIVERY, PARTICULARLY IN FACILITATING PUBLIC ACCESS TO CLINICAL TRIALS. ESTABLISHED UNDER THE NATIONAL CANCER
FRED HUTCHINSON CANCER CENTER
$9.2M
PROJECT TITLE: CENTERS FOR DISEASE CONTROL AND PREVENTION (CDC) NATIONAL CENTER FOR IMMUNIZATION AND RESPIRATORY DISEASES (NCIRD) VACCINE ORDER MANAGEMENT CONTACT CENTER OPERATIONS.
MAXIMUS FEDERAL SERVICES, INC.
$3.3M
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