This contract expires in 323 days (Sep 14, 2027).
PRIME RESPONSE, INC. - CMS REQUIRES CONCIERGE SERVICES TO ASSIST WITH THE IN-PROCESSING OF FEDERAL EMPLOYEES, CONTRACTORS, AND VISITORS, IN SUPPORT OF SECURITY OPERATIONS.
Key Details
Description
CMS REQUIRES CONCIERGE SERVICES TO ASSIST WITH THE IN-PROCESSING OF FEDERAL EMPLOYEES, CONTRACTORS, AND VISITORS, IN SUPPORT OF SECURITY OPERATIONS.
Context & Analysis
On Sep 14, 2026, Department of Health and Human Services obligated $289,827.36 to PRIME RESPONSE, INC. for cms requires concierge services to assist with the in-processing of federal employees, contractors, and visitors, in support of security operations.. The award is classified under NAICS 541611 — ADMINISTRATIVE MANAGEMENT AND GENERAL MANAGEMENT CONSULTING SERVICES. Competition extent: full and open competition with 1 offer received. The procurement used a 8(A) SOLE SOURCE set-aside. Performance is located in WINDSOR MILL, MD. The contract is scheduled through Sep 14, 2027 — approximately 11 months remaining. This award is one of several similar procurements from Department of Health and Human Services under NAICS 541611 — related awards are listed below.
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IGF::OT::IGF THE CERT PROGRAM CALCULATES BI-ANNUAL IMPROPER PAYMENT RATES BASED ON THE RESULTS OF THE REVIEWS CONDUCTED. THESE RATES INCLUDE AN OVERALL NATIONAL MEDICARE FFS IMPROPER PAYMENT RATE AND IMPROPER PAYMENT RATES FOR EACH CLAIM TYPE [PART A INPATIENT HOSPITAL PROSPECTIVE PAYMENT SYSTEM (PPS); PART A EXCLUDING INPATIENT HOSPITAL PPS; PART B; AND DURABLE MEDICAL EQUIPMENT, PROSTHETICS, ORTHOTICS, AND SUPPLIES (DMEPOS)]. THE CERT PROGRAM ENSURES A STATISTICALLY VALID RANDOM SAMPLE; THEREFORE, THE IMPROPER PAYMENT RATE CALCULATED FROM THIS SAMPLE IS CONSIDERED TO BE REFLECTIVE OF ALL OF CLAIMS PROCESSED BY MEDICARE FFS PROGRAM DURING THE REPORT PERIOD. CMS ALSO USES THE CERT PROGRAM TO PERFORM SPECIAL STUDIES AND SUPPLEMENTAL MEASUREMENTS TO DETERMINE THE IMPROPER PAYMENT RATES OF PARTICULAR CLAIM TYPES. CALCULATIONS OF THESE RATES FACILITATE CMS ABILITY TO TAKE APPROPRIATE CORRECTIVE ACTIONS TO REDUCE IMPROPER PAYMENTS.
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