SERVICE DISABLED VETERAN OWNED SMALL BUSINESS SET-ASIDE

QUALITY INNOVATION, INC - CONTACT CENTER SERVICES FOR THE VETERANS AFFAIRS OFFICE OF SMALL AND DISADVANTAGED BUSINESS UTILIZATION

PIID: 36C10X19F0109
Effective Date: Sep 30, 2019End Date: Closed on Mar 29, 2025
Award $
$4.2M
Vendor
QUALITY INNOVATION, INC
NAICS
541511

Key Details

Dollars Obligated
$4.2M
Base & All Options
$4.9M
Awarding Sub-Agency
Department of Veterans Affairs
NAICS Code
541511
Contract Vehicle
GSA MAS (legacy IT 70)
Parent IDIQ (PIID)
GS35F499GA
Extent Competed
FULL AND OPEN COMPETITION
Number of Offers
3
Place of Performance
TX

Description

CONTACT CENTER SERVICES FOR THE VETERANS AFFAIRS OFFICE OF SMALL AND DISADVANTAGED BUSINESS UTILIZATION

Context & Analysis

Department of Veterans Affairs obligated $4,205,207.45 to QUALITY INNOVATION, INC for contact center services for the veterans affairs office of small and disadvantaged business utilization. The award is classified under NAICS 541511. Competition extent: full and open competition with 3 offers received. The procurement used a SERVICE DISABLED VETERAN OWNED SMALL BUSINESS SET-ASIDE set-aside. Performance is located in TX. This award is one of several similar procurements from Department of Veterans Affairs under NAICS 541511 — related awards are listed below.

Contractor Information

UEI: WJZ9PDU6TU25

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