FIRM FIXED PRICE

QUALITY INNOVATION, INC - LOGISTICAL PROGRAM SUPPORT CALL CENTER

PIID: 47QFHA21F0016Solicitation ID: 47QFHA20Q0002
Signed Date: Mar 3, 2026Effective Date: May 1, 2021End Date: Closed on Dec 31, 2025
Award $
$10.3M
Vendor
QUALITY INNOVATION, INC
NAICS
541611
Signed Date
Mar 3, 2026

Key Details

Dollars Obligated
$10.3M
Base & All Options
Awarding Sub-Agency
Federal Acquisition Service
Product Service Code
R408 - SUPPORT- PROFESSIONAL: PROGRAM MANAGEMENT/SUPPORT
Extent Competed
FULL AND OPEN COMPETITION
Number of Offers
6
Place of Performance
KANSAS CITY, MO, 641082416, CD-MO-05

Description

LOGISTICAL PROGRAM SUPPORT CALL CENTER

Context & Analysis

On Mar 3, 2026, General Services Administration obligated $10,299,066 to QUALITY INNOVATION, INC for logistical program support call center. The award is classified under NAICS 541611 — ADMINISTRATIVE MANAGEMENT AND GENERAL MANAGEMENT CONSULTING SERVICES and issued as a firm fixed price contract. Competition extent: full and open competition with 6 offers received. Performance is located in KANSAS CITY, MO. This award is one of several similar procurements from General Services Administration under NAICS 541611 — related awards are listed below.

Market context

Recompete outlook
Ended Dec 31, 2025 (10 months ago). Recompete signal as of Oct 24, 2026: 48/100, combining time to the end date, the incumbent's history with this agency, whether the award was competed, and its size.
Competition
Competed, with 6 offers. 98% of 973 awards in this market (General Services Administration awards in NAICS 541611 over the last 3 years) were competed; median 999 offers.
Award size
At $10.3M, this award is larger than three in four of the 381 priced General Services Administration awards in NAICS 541611 over the last 3 years (median $1.3M).
Incumbent at this agency
QUALITY INNOVATION, INC has 6 other awards from General Services Administration, totalling $8.7M, 2023–2026.
Largest vendors in this market

By obligations, General Services Administration awards in NAICS 541611 over the last 3 years.

Computed from USAspending award data on Oct 24, 2026.

Contractor Information

UEI: WJZ9PDU6TU25
CAGE Code: 5HDC9
Location: AUSTIN, TX

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