RESOLVESOFT, INC. - THE PURPOSE OF THIS TASK ORDER IS TO DEVELOP A TIER II POLICY HELP DESK SYSTEM AND PROVIDE OPERATIONAL SERVICES TO SUPPORT THE FULL CYCLE OF HELP DESK TICKETS RECEIVED FROM QUALIFIED HEALTH PLAN (QHP) ISSUERS, STAND ALONE DENTAL PLAN (SADP) ISSUERS,

On Feb 6, 2026, Department of Health and Human Services obligated $1,171,562.85 to RESOLVESOFT, INC. for the purpose of this task order is to develop a tier ii policy help desk system and provide operational services to support the full cycle of help desk tickets received from qualified health plan (qhp)…. The award is classified under NAICS 541511 — CUSTOM COMPUTER PROGRAMMING SERVICES and issued as a time and materials contract. Competition extent: full and open competition with 4 offers received. The procurement used a SMALL BUSINESS SET ASIDE - TOTAL set-aside. Performance is located in ELKRIDGE, MD. The contract is scheduled through Feb 8, 2027 — approximately 8 months remaining. This award is one of several similar procurements from Department of Health and Human Services under NAICS 541511 — related awards are listed below.