This contract expires in 161 days (Sep 28, 2026).
ROCKWOOD COMPANY LLC - TO ENHANCE CUSTOMER EXPERIENCE ACROSS CHANNELS BY ESTABLISHING COMPREHENSIVE UNDERSTANDING OF CUSTOMER NEEDS, DEVELOPING DATA-DRIVEN COMMUNICATIONS STRATEGY, IMPROVING CONSISTENCY, TRANSPARENCY, AND ACCESSIBILITY, ULTIMATELY REDUCING CUSTOMER EFFORT.
Key Details
Description
TO ENHANCE CUSTOMER EXPERIENCE ACROSS CHANNELS BY ESTABLISHING COMPREHENSIVE UNDERSTANDING OF CUSTOMER NEEDS, DEVELOPING DATA-DRIVEN COMMUNICATIONS STRATEGY, IMPROVING CONSISTENCY, TRANSPARENCY, AND ACCESSIBILITY, ULTIMATELY REDUCING CUSTOMER EFFORT.
Context & Analysis
On Nov 10, 2025, Department of Defense obligated $3,572,723.72 to ROCKWOOD COMPANY LLC for to enhance customer experience across channels by establishing comprehensive understanding of customer needs, developing data-driven communications strategy, improving consistency, transparency, and a…. The award is classified under NAICS 541330 — ENGINEERING SERVICES and issued as a firm fixed price contract. Competition extent: not competed under sap with 1 offer received. The procurement used a NO SET ASIDE USED. set-aside. Performance is located in WASHINGTON, DC. The contract is scheduled through Sep 28, 2026 — approximately 5 months remaining. This award is one of several similar procurements from Department of Defense under NAICS 541330 — related awards are listed below.
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