This contract expires in 312 days (Sep 4, 2027).

SALIENT CRGT, INC. - THE PURPOSE OF THIS TASK ORDER IS TO ACQUIRE CALL CENTER SERVICES FOR THE ENFORCEMENT AND REMOVAL OPERATIONS (ERO) CONTACT CENTER OF OPERATIONS (ECCO)

PIID: 70CDCR25FR0000101Solicitation ID: 70CDCR25R00000006

Signed Date: Sep 4, 2025Effective Date: Sep 5, 2025End Date: Closes in 312 days

Award $

$29.3M

Vendor

SALIENT CRGT, INC.

NAICS

541519

Signed Date

Sep 4, 2025

Key Details

Dollars Obligated

$29.3M

Base & All Options

$79.6M

Awarding Agency

Department of Homeland Security

Awarding Sub-Agency

U.S. Immigration and Customs Enforcement

NAICS Code

541519 - OTHER COMPUTER RELATED SERVICES

Parent IDIQ (PIID)

70CTD022D00000013

Product Service Code

R408 - SUPPORT- PROFESSIONAL: PROGRAM MANAGEMENT/SUPPORT

Extent Competed

FULL AND OPEN COMPETITION

Number of Offers

Place of Performance

IRVINE, CA

Description

THE PURPOSE OF THIS TASK ORDER IS TO ACQUIRE CALL CENTER SERVICES FOR THE ENFORCEMENT AND REMOVAL OPERATIONS (ERO) CONTACT CENTER OF OPERATIONS (ECCO)

Context & Analysis

On Sep 4, 2025, Department of Homeland Security obligated $29,274,584.2 to SALIENT CRGT, INC. for the purpose of this task order is to acquire call center services for the enforcement and removal operations (ero) contact center of operations (ecco). The award is classified under NAICS 541519 — OTHER COMPUTER RELATED SERVICES and issued as a j contract. Competition extent: full and open competition with 1 offer received. Performance is located in IRVINE, CA. The contract is scheduled through Sep 4, 2027 — approximately 10 months remaining. This award is one of several similar procurements from Department of Homeland Security under NAICS 541519 — related awards are listed below.

Market context

Recompete outlook: Ends Sep 4, 2027, in 10 months. Recompete signal as of Oct 19, 2026: 49/100, combining time to the end date, the incumbent's history with this agency, whether the award was competed, and its size.
Competition: Competed, with 1 offer. 93% of 704 awards in this market (Department of Homeland Security awards in NAICS 541519 over the last 3 years) were competed; median 3 offers.
Award size: At $29.3M, this award is larger than 19 in 20 of the 2639 priced Department of Homeland Security awards in NAICS 541519 over the last 3 years (median $177K).
Incumbent at this agency: SALIENT CRGT, INC. has 18 other awards from Department of Homeland Security, totalling $581.7M, 2023–2026.
Largest vendors in this market: By obligations, Department of Homeland Security awards in NAICS 541519 over the last 3 years.
LEIDOS, INC. — 8 awards, $1.1B
FOUR POINTS TECHNOLOGY, L.L.C. — 49 awards, $657.0M
CACI NSS, LLC — 28 awards, $608.9M
FCN INC — 175 awards, $346.9M
DEV TECHNOLOGY GROUP INC — 11 awards, $280.8M

Computed from USAspending award data on Oct 19, 2026.

Contractor Information

Contractor: SALIENT CRGT, INC.

UEI: Q5LJNF15T2R5

Location: FAIRFAX, VA

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THE PURPOSE OF THIS BPA CALL IS TO PROCURE SERVICES TO PROVIDE CONTINUOUS SUPPORT FOR DHS HEADQUARTERS OPERATIONS DIVISION (HOD) PROJECTS AND IT SERVICE DELIVERY IN ACCORDANCE WITH ATTACHMENT 2 STATEMENT OF WORK (SOW-67 PAGES) AND ATTACHMENT 3 TERMS

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