SENTURE LLC - AWARD OF NEW TASK ORDER FOR CALL CENTER SERVICES SUPPORT UNDER CUSTOMER ENGAGEMENT MANAGEMENT SYSTEM (CEMS)CONTRACT USING THE DIGITAL CUSTOMER CARE (DCC) PLATFORM

PIID: 91003120F0338
Effective Date: Jan 31, 2020End Date: Closed on Jul 31, 2021
Award $
$23.4M
Vendor
SENTURE LLC

Key Details

Dollars Obligated
$23.4M
Awarding Sub-Agency
Department of Education

Description

AWARD OF NEW TASK ORDER FOR CALL CENTER SERVICES SUPPORT UNDER CUSTOMER ENGAGEMENT MANAGEMENT SYSTEM (CEMS)CONTRACT USING THE DIGITAL CUSTOMER CARE (DCC) PLATFORM

Context & Analysis

Department of Education obligated $23,387,617.42 to SENTURE LLC for award of new task order for call center services support under customer engagement management system (cems)contract using the digital customer care (dcc) platform.

Contractor Information

Contractor: SENTURE LLC

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