SENTURE LLC - FY23 W&I LIVE AGENTS CALL CENTER SUPPORT SERVICES

PIID: 2032H523F00337

Signed Date: May 25, 2023Effective Date: May 25, 2023End Date: Closed on Nov 24, 2024

Award $

$16.4M

Vendor

SENTURE LLC

NAICS

541519

Signed Date

May 25, 2023

Key Details

Dollars Obligated

$16.4M

Base & All Options

$16.4M

Awarding Agency

Department of the Treasury

Awarding Sub-Agency

Internal Revenue Service

NAICS Code

541519 - OTHER COMPUTER RELATED SERVICES

Contract Vehicle

GSA MAS (legacy IT 70)

Parent IDIQ (PIID)

GS35F0623R

Product Service Code

DE02 - IT AND TELECOM - MOBILE DEVICE SUPPORT SERVICES (LABOR)

Extent Competed

FULL AND OPEN COMPETITION

Number of Offers

Place of Performance

LANHAM, MD

Description

FY23 W&I LIVE AGENTS CALL CENTER SUPPORT SERVICES

Context & Analysis

On May 25, 2023, Department of the Treasury obligated $16,394,669.54 to SENTURE LLC for fy23 w&i live agents call center support services. The award is classified under NAICS 541519 — OTHER COMPUTER RELATED SERVICES. Competition extent: full and open competition with 1 offer received. Performance is located in LANHAM, MD. This award is one of several similar procurements from Department of the Treasury under NAICS 541519 — related awards are listed below.