FIRM FIXED PRICESMALL BUSINESS SET ASIDE - TOTAL

SYSTEMS INTEGRATION, INC. - ENTERPRISE CONTACT CENTER (ECC) CLOUD MIGRATION

PIID: 1333BJ25C00280002Solicitation ID: 1333BJ25R00280008
Signed Date: Jan 12, 2026Effective Date: Feb 21, 2025End Date: Closed on Feb 20, 2026
Award $
$1.8M
Vendor
SYSTEMS INTEGRATION, INC.
NAICS
513210
Signed Date
Jan 12, 2026

Key Details

Dollars Obligated
$1.8M
Base & All Options
$165,165.3
Awarding Agency
Department of Commerce
Awarding Sub-Agency
U.S. Patent and Trademark Office
Product Service Code
7A21 - IT AND TELECOM - BUSINESS APPLICATION SOFTWARE (PERPETUAL LICENSE SOFTWARE)
Extent Competed
FULL AND OPEN COMPETITION AFTER EXCLUSION OF SOURCES
Number of Offers
2
Place of Performance
CLARKSBURG, MD, 208715326, CD-MD-06

Description

ENTERPRISE CONTACT CENTER (ECC) CLOUD MIGRATION

Context & Analysis

On Jan 12, 2026, Department of Commerce obligated $1,767,811.75 to SYSTEMS INTEGRATION, INC. for enterprise contact center (ecc) cloud migration. The award is classified under NAICS 513210 — SOFTWARE PUBLISHERS and issued as a firm fixed price contract. Competition extent: full and open competition after exclusion of sources with 2 offers received. The procurement used a SMALL BUSINESS SET ASIDE - TOTAL set-aside. Performance is located in CLARKSBURG, MD. This award is one of several similar procurements from Department of Commerce under NAICS 513210 — related awards are listed below.

Contractor Information

UEI: FBNJQAE17L26
CAGE Code: 001A9
Location: HYATTSVILLE, MD

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