FIRM FIXED PRICESMALL BUSINESS SET ASIDE - TOTAL
THE NORTHRIDGE GROUP, INC - CUSTOMER SERVICE QUALITY ASSURANCE SERVICES.
PIID: 16PBGC22F0010Solicitation ID: 16PBGC22Q0022
Signed Date: Nov 20, 2025Effective Date: Mar 28, 2022End Date: Closed on Sep 27, 2025
Award $
$1.9M
Vendor
THE NORTHRIDGE GROUP, INC
NAICS
541611
Signed Date
Nov 20, 2025
Key Details
Description
CUSTOMER SERVICE QUALITY ASSURANCE SERVICES.
Context & Analysis
On Nov 20, 2025, Pension Benefit Guaranty Corporation obligated $1,943,011.72 to THE NORTHRIDGE GROUP, INC for customer service quality assurance services.. The award is classified under NAICS 541611 — ADMINISTRATIVE MANAGEMENT AND GENERAL MANAGEMENT CONSULTING SERVICES and issued as a firm fixed price contract. Competition extent: full and open competition with 2 offers received. The procurement used a SMALL BUSINESS SET ASIDE - TOTAL set-aside. Performance is located in ROSEMONT, IL.
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