TRIPTK LLC - THIS REQUIREMENT ENCOMPASSES MIXED-METHODS RESEARCH TO UNDERSTAND COMPLEX USER JOURNEYS, DEVELOP ACTIONABLE USER PERSONAS, AND CREATE DETAILED EXPERIENCE MAPS THAT WILL INFORM THE STRATEGIC REDESIGN OF MEDICARE.GOV. THIS REQUIREMENT ENCOMPASSES MIX

On Dec 12, 2025, Department of Health and Human Services obligated $1,751,600 to TRIPTK LLC for this requirement encompasses mixed-methods research to understand complex user journeys, develop actionable user personas, and create detailed experience maps that will inform the strategic redesign o…. The award is classified under NAICS 541613 — MARKETING CONSULTING SERVICES and issued as a firm fixed price contract. Competition extent: not competed with 1 offer received. The procurement used a NO SET ASIDE USED. set-aside. Performance is located in WINDSOR MILL, MD. This award is one of several similar procurements from Department of Health and Human Services under NAICS 541613 — related awards are listed below.