This contract expires in 48 days (Oct 31, 2026).

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NO SET ASIDE USED.

TRIPTK LLC - THIS REQUIREMENT ENCOMPASSES MIXED-METHODS RESEARCH TO UNDERSTAND COMPLEX USER JOURNEYS, DEVELOP ACTIONABLE USER PERSONAS, AND CREATE DETAILED EXPERIENCE MAPS THAT WILL INFORM THE STRATEGIC REDESIGN OF MEDICARE.GOV. THIS REQUIREMENT ENCOMPASSES MIX

PIID: 75FCMC25CJ023Solicitation ID: 75FCMC25RJ041
Signed Date: Sep 29, 2025Effective Date: Sep 30, 2025End Date: Closes in 48 days
Award $
$3.8M
Vendor
TRIPTK LLC
NAICS
541613
Signed Date
Sep 29, 2025

Key Details

Dollars Obligated
$3.8M
Base & All Options
$3.8M
Awarding Sub-Agency
Centers for Medicare and Medicaid Services
Product Service Code
DA01 - IT AND TELECOM - BUSINESS APPLICATION/APPLICATION DEVELOPMENT SUPPORT SERVICES (LABOR)
Extent Competed
NOT COMPETED
Number of Offers
1
Place of Performance
WINDSOR MILL, MD

Description

THIS REQUIREMENT ENCOMPASSES MIXED-METHODS RESEARCH TO UNDERSTAND COMPLEX USER JOURNEYS, DEVELOP ACTIONABLE USER PERSONAS, AND CREATE DETAILED EXPERIENCE MAPS THAT WILL INFORM THE STRATEGIC REDESIGN OF MEDICARE.GOV. THIS REQUIREMENT ENCOMPASSES MIX

Context & Analysis

On Sep 29, 2025, Department of Health and Human Services obligated $3,826,750 to TRIPTK LLC for this requirement encompasses mixed-methods research to understand complex user journeys, develop actionable user personas, and create detailed experience maps that will inform the strategic redesign o. The award is classified under NAICS 541613 — MARKETING CONSULTING SERVICES. Competition extent: not competed with 1 offer received. The procurement used a NO SET ASIDE USED. set-aside. Performance is located in WINDSOR MILL, MD. The contract is scheduled through Oct 31, 2026 — approximately 2 months remaining. This award is one of several similar procurements from Department of Health and Human Services under NAICS 541613 — related awards are listed below.

Contractor Information

Contractor: TRIPTK LLC
UEI: QBQ6HEJCAHX1
Location: NEW YORK, NY

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