LABOR HOURS

TTEC GOVERNMENT SOLUTIONS LLC - THE PURPOSE OF THIS REQUIREMENT IS TO ESTABLISH A CALL ORDER AGAINST FEMAS BPA OUTSOURCED CONTACT CENTER CONTRACT IN SUPPORT OF FEMAS DISASTER RESPONSE FOR PMO DUTI-READINESS.

PIID: 70FBTX23F00000021Solicitation ID: 70FBTX23Q00000004

Signed Date: Nov 20, 2025Effective Date: Apr 17, 2023End Date: Closed on Apr 16, 2024

Award $

$141K

Vendor

TTEC GOVERNMENT SOLUTIONS LLC

NAICS

541519

Signed Date

Nov 20, 2025

Key Details

Dollars Obligated

$140,804.9

Base & All Options

$-21,961.88

Awarding Agency

Department of Homeland Security

Awarding Sub-Agency

Federal Emergency Management Agency

NAICS Code

541519 - OTHER COMPUTER RELATED SERVICES

Product Service Code

R702 - SUPPORT- MANAGEMENT: DATA COLLECTION

Extent Competed

FULL AND OPEN COMPETITION

Place of Performance

CENTENNIAL, CO, 801122588, CD-CO-06

Description

THE PURPOSE OF THIS REQUIREMENT IS TO ESTABLISH A CALL ORDER AGAINST FEMAS BPA OUTSOURCED CONTACT CENTER CONTRACT IN SUPPORT OF FEMAS DISASTER RESPONSE FOR PMO DUTI-READINESS.

Context & Analysis

On Nov 20, 2025, Department of Homeland Security obligated $140,804.9 to TTEC GOVERNMENT SOLUTIONS LLC for the purpose of this requirement is to establish a call order against femas bpa outsourced contact center contract in support of femas disaster response for pmo duti-readiness.. The award is classified under NAICS 541519 — OTHER COMPUTER RELATED SERVICES and issued as a labor hours contract. Competition extent: full and open competition. Performance is located in CENTENNIAL, CO.